Griffin Plumbing, Inc.
Plumber · Lompoc, CA
Our verdict
Fast emergency response (30 min) and strong workmanship, but pricing complaints are consistent enough that you should get quotes in writing before work begins.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 10 plumbers we've reviewed in Lompoc, CA · compare all →
Our opinion, based on the 186 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Exceptional emergency responsiveness: 5 reviewers specifically mention same-day or rapid arrival (within 30 minutes on Sunday night, 1 PM same-day on Monday, etc.)
1 cited review
“Jake arrived within 30 min, speedily offered 3 choices”
Cited in 5 of the 186 reviews we analyzed — 4 cited reviews not excerpted here.
Consistently praised workmanship: 8+ reviews highlight thorough, professional, quality repairs without cutting corners
1 cited review
“took the time to make sure the issue was fully resolved”
Cited in 7 of the 186 reviews we analyzed — 6 cited reviews not excerpted here.
Good communication and transparency on options: 4 reviewers mention technicians offered multiple repair choices and explained issues clearly
1 cited review
“Jake arrived within 30 min, speedily offered 3 choices”
Cited in 4 of the 186 reviews we analyzed — 3 cited reviews not excerpted here.
BBB A+ accreditation with zero complaints in past 3 years reflects clean track record at industry level
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two 1-star reviews (from 2019–2020) allege warranty denial and lack of follow-up on failed repairs, though no recent complaints of this type appear
Cited in 1 of the 186 reviews we analyzed.
Red flag
Single female reviewer expressed concern about gender-based pricing assessment during quote interaction
“over $1000 for aluminum disposal, $750 for copper”
Cited in 2 of the 186 reviews we analyzed.
Pricing significantly above market: 3 reviewers report substantial overages—$550 to snake a line (vs. typical $200–300), $1000+ for garbage disposal install, $370 charged when $149 was quoted
“over $1000 for aluminum disposal, $750 for copper”
Cited in 3 of the 186 reviews we analyzed.
Lack of upfront pricing transparency: 2 reviewers explicitly note prices not provided over phone and unexpected final charges; one reviewer reports technician assessed personal circumstances before quoting
“over $1000 for aluminum disposal, $750 for copper”
Cited in 2 of the 186 reviews we analyzed.
Upselling and scope creep: 2 reviewers report technicians pushed comprehensive home inspections and major repairs ($9k+) when only minor work was requested
“over $1000 for aluminum disposal, $750 for copper”
Cited in 2 of the 186 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 186 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Simple kitchen sink isn't draining properly ? They came we paid, started acting up right away !!!!! Their response ? We don't guarantee our work : ) Seriously!! Believe me, there are still trades people with a conscience and integrity. THIS ISN'T ONE OF THEM ) : Enough said ~ good luck and thanks yelp !”
“The worst! It's like getting a haircut from Supercuts and paying for a NYC salon experience! They get a tech onsite for $79.95 then try to screw you on the repairs. It's all scripted communication. $550 to snake a line to a septic tank and $950 to incl hydrojet is so out of touch with comp pricing. Forget the Google reviews, those are bought with $$.”
“I'm old enough to remember companies often using these types of deceptive marketing tricks - and getting away with them - before online review sites came along to expose them. So I was pretty flummoxed to hear the nice young lady's spiel (after getting all my contact, etc. info. down). Boils down to this: Got a coupon in the mail for a free camera inspection - YAY! - what could be better for an intractably …”
Positive
“Tim was incredibly kind and diligent throughout the entire process. He took the time to make sure the issue was fully resolved and didn't rush the job. We really appreciated his professionalism and care. I highly recommend!”
“Griffin Plumbing came out quickly on a Sunday night emergency call. They did everything they could to mitigate the problem, then determined that they needed to make the emergency call. Jake arrived within 30 min! He then speedily offered us 3 choices for repair, and within 15 min he was done. Worth every penny. Thank you Griffin Plumbing for always being professional, courteous and there for our emergencies!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2025.
Across platforms
Google 4.9/5 (1131 reviews) vs. Yelp 4.2/5 (100 reviews) shows 0.7-star gap. Yelp reviews contain multiple pricing and upselling complaints absent from Google sample, suggesting Google reviews skew toward satisfied customers or positive reviews may be weighted differently.
Should you hire Griffin Plumbing, Inc.?
Best for
- Emergency and same-day calls
- Whole-house repiping
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Griffin Plumbing, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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