Fox Cities Plumbing
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Unknown
Based on review analysis
1 concern
Critical workmanship failure: Shower installation had unsealed pipes, missing plumber's putty, misaligned pipes, and total failure within 3 years, costing customer $2,000 in replacement work by another contractor
Trust Score: 0/100 · Based on 348 reviews
Our Verdict
#11 of 15 in Appleton, WI
- Water heater install/repair
- You can find better-priced options nearby
Hire if: You need fast same-day or after-hours response
Hire if: You need clear communication and upfront explanations
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 348 Reviews Tell Us
Emergency Response
Exceptional responsiveness: Same-day arrival within 1 hour and prompt text communication from Carlton
What To Watch Out For
Pricing fairness concern: One reviewer felt they received subminimal workmanship potentially due to choosing a cheaper fixture option, suggesting quality may vary by customer budget
Critical workmanship failure: Shower installation had unsealed pipes, missing plumber's putty, misaligned pipes, and total failure within 3 years, costing customer $2,000 in replacement work by another contractor
Quality & Professionalism
Strong communication: Multiple reviewers praise staff for answering questions thoroughly and explaining work before and after
Professional cleanup and attention to detail on completed jobs: One reviewer noted Carlton cleaned up his mess and didn't leave it for the customer
Pricing fairness concern: One reviewer felt they received subminimal workmanship potentially due to choosing a cheaper fixture option, suggesting quality may vary by customer budget
Communication
Exceptional responsiveness: Same-day arrival within 1 hour and prompt text communication from Carlton
Strong communication: Multiple reviewers praise staff for answering questions thoroughly and explaining work before and after
Pricing
Pricing fairness concern: One reviewer felt they received subminimal workmanship potentially due to choosing a cheaper fixture option, suggesting quality may vary by customer budget
Customer reviews
Reviews from Google, Yelp & more
Prompt work. Honest and reliable. I would hire them every single time. They did a huge basement remodel for me and I never had a single issue. From communication to delivery 10/10. Carlton is a pleasure to work with.
Seth was great and easy to work with. He was great with answering all of our questions and gave us information on what to look for in the future. He was very efficient and professional! Highly recommend Seth, he did a great job!
We found our forever plumber, won’t go anywhere else from now on. From the office staff to the 2 plumbers who have been on the job, we’ve had top notch service and communication. Carlton has been especially helpful; answers texts promptly and is a problem solver. Professional, intelligent and personable. Happy to provide a glowing review!
The wife and I hired Adam Griesbach Plumbing 3 years ago to redo our shower. We had used them in the past and were impressed with them. We had just bought our house and a week later, everything was leaking from our bathroom upstairs to our downstairs ceiling. Fast forward to last week. We had a contractor replace everything that Adam Griesbach Plumbing did because, according to the contractor, “they did a shitty job like they just didn’t care.” Nothing was sealed, no plumbers putty was used, the pipes weren’t aligned and a whole bunch of other things. And yes, the leaking was back big time. We actually got tired of him telling us everything that was done incorrectly. We can only guess that 3 years ago, to save money on a very expensive project, we bought a cheap shower and didn’t use the one Adam Griesbach Plumbing recommended and so they just did the bare minimum and finished it up as soon as they could and left. That’s BS and they cost us another $2,000. I wouldn’t recommend Adam Griesbach Plumbing to anyone. If they have any problems with this review, my contractor said he is happy to point out everything to them!
Amazing company. The lady that answered the phone was friendly and explained the difference pricing for water heaters. She even answered all of my questions. Told her I would call back. I ended up calling back after calling some other plumbing companies and after the other companies couldn’t come out till next week I called Fox cities plumbing back and they came out to the house the same day. They were at our house within an hour. Carlton was amazing and explained what he did. Answered more questions we had. They gave me the pricing over the phone no need to have someone come out to give you a price then come back to install what was needed. Carlton was extremely friendly, and even looked at some other things and gave us some advice on them as well. Thank you for the amazing service and friendliness. You have definitely gained a customer with us and I will refer you out as well. Price we paid was for installation and the water heater. And he was here 3 hours cleaned up his mess and didn’t leave it for me to clean as well. I can’t say enough good about this company.
Business details
Service area
Based in Appleton. Serves 5 nearby cities within 20 miles:
Fox Cities Plumbing