Aquarius Home Services

Wyatt and Josiah were a great to work with! They were friendly, thorough and knowledgeable. We enjoyed the visit and felt like we were in good hands! We’ve really enjoyed working with Aquarius in general. We got a reverse osmosis filter system along with another water filtration system for our whole home. I appreciate that they retested everything months after to make sure it was working. The testing wasn’t just part of a marketing scheme to get you in. All of our concerns with our water have been solved. I also like how they utilize the text updates and make sure we get our free post visit maintained visits scheduled. I’m busy and don’t have time to make phone calls sometimes, so I enjoy that we have the option for it to be all through text. They utilize technology very well but you have the option to speak with people if that suits you better. Everyone we’ve ever dealt with there has been above and beyond friendly, professional, and competent. Glad we found these guys!

We had great service starting with Mark, the sales associate for our newly installed Kinetico water purifier right through to the system being installed. This company goes up and above, doing things like taking their shoe coverings off, then back on when reentering our home. We LOVE our water purifier and it doesn't even require electric!

We have the full Kinetico system from Aquarius. They also replaced our water heater when it went in the Spring. Service has been great, every technician that comes to our home is friendly, professional and takes the time to go over everything they did. I appreciate this. Happy that we can typically get a visit quickly when our system needs maintenance outside of regular scheduled visits. One thing they could improve on is the new AI phone system they have recently installed. It's just better to talk to a human being than an AI agent that can understand what we need.

At first we were surprised by the quick response, it was very accurate Ai who honestly said there was no service fee. And tricky humans say there is $98. After ten phone calls we decided to cancel the appointment and not throw money away.

Fantastic experience with Aquarius Home Services. We were struggling with very hard city water that was tough on our home, clothes, and even our skin. Aquarius Home Services made the entire process easy from start to finish. Mark tested our water, clearly explained the hardness, sediment, and chlorine levels, and helped us understand what that meant for our home. He walked us through our options, recommended the right Kinetico system, and explained everything in a way that was simple and reassuring. Installation was smooth, the system is easy to maintain, and the improvement has been noticeable right away. Highly recommend!