Flood Brothers Plumbing
Plumber · Pasadena, CA · Open 24 hours per Google listing
Our verdict
4.8★ across 1,034 reviews; 81 of 88 analyzed are 5-star with themeCounts.fast_response=17 and owner Giovanni documented arriving within 45 min on a Sunday night.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Gardena, CA · compare all →
Our opinion, based on the 88 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day/emergency response cited in 17 reviews (themeCounts.fast_response=17); owner arrived within 45 min on a Sunday night burst-pipe call when 3 other companies declined.
2 cited reviews
“I had a broken pipe and no idea what to do. Then I came across an ad for Flood Brother's offering true 24-hour service. After my wife called, Giovanni—the owner himself—was at our door within 45 minutes, fully prepared to tackle a job that every other company had brushed off.”
“I needed emergency plumbing services on Christmas eve and Flood Brothers came out right away. Our first floor was flooded and the sewer was backed up due to the rains and a cave in of the connection to the city pipe. These guys worked their butt off to fix the problem.”
Cited in 3 of the 88 reviews we analyzed — 1 cited review not excerpted here.
Workmanship quality noted in 9 reviews (themeCounts.workmanship=9); concrete and pipe work praised specifically, with crew cleaning up after multi-week sewer replacement.
2 cited reviews
“I needed emergency plumbing services on Christmas eve and Flood Brothers came out right away. Our first floor was flooded and the sewer was backed up due to the rains and a cave in of the connection to the city pipe. These guys worked their butt off to fix the problem.”
“Mike and the Flood Brothers team were a safe pair of hands for a big plumbing problem that involved a jackhammer, new pipes, and concrete work. They communicated clearly and often, did exactly what they said they would, and for a reasonable budget.”
Cited in 3 of the 88 reviews we analyzed — 1 cited review not excerpted here.
Communication quality flagged in 8 reviews (themeCounts.communication=8); team communicated clearly and often on a big jackhammer-and-concrete job.
1 cited review
“Mike and the Flood Brothers team were a safe pair of hands for a big plumbing problem that involved a jackhammer, new pipes, and concrete work. They communicated clearly and often, did exactly what they said they would, and for a reasonable budget.”
Cited in 2 of the 88 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing flagged as high in 2 reviews (themeCounts.expensive=2); one customer received quotes of $4,995 and $2,995 for a shower repair, calling the $2,000 labor-only gap disappointing.
“I was disappointed to find the first quote was for $4,995.00 and the second was for $2,995.00. The $2,000 difference for”
1 more cited review
“I had a broken pipe and no idea what to do. Then I came across an ad for Flood Brother's offering true 24-hour service. After my wife called, Giovanni—the owner himself—was at our door within 45 minutes, fully prepared to tackle a job that every other company had brushed off.”
Keep it in proportion: these concerns are cited in 2 of the 88 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I was overcharged for the plumbing repair that was only partially repaired. I was charged $1200 for 2 hours of work. Please see the attached photo This is how the repair was left.”
“You people are a first class rip-off. You tried to charge me $1250 for a job valued at $250. My tight friend who is a plumber was beside himself over what you tried to pull-off. I'm leaving negative words on the internet warning people away from you! Your survey below is BS. I kicked the guy out before I paid 1 penny.”
Positive
“Flood Brothers Plumbing provides outstanding service with quick response times and professional workmanship. The team is knowledgeable, courteous, and takes the time to ensure everything is done right. They handle issues efficiently and offer fair, transparent pricing. I’m very satisfied with their work and highly recommend them for reliable plumbing services!”
“Exceptional service every time. This plumbing company consistently goes above and beyond in every aspect of their work. They are extremely professional, reliable, and detail-oriented, and they always take the time to explain everything clearly. The quality of their work is outstanding, and they leave everything clean and perfectly done. It’s rare to find a team that is this dependable and committed to excellence. …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Across platforms
Should you hire Flood Brothers Plumbing?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Flood Brothers Plumbing?
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Nearby: Glendale · Panorama City · Calabasas · Gardena