A-1 Total Service Plumbing
Plumber · Gardena, CA
Our verdict
4.9★ across 1,530 reviews; 4 of 5 sampled at 5-star with strong office communication and on-time arrivals — one 3-star review flags a $975 quote for a minor drainage job with unclear cost breakdown.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Gardena, CA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency response under 40 minutes; technician resolved a multi-year unresolved issue in a few hours on first visit
1 cited review
“I had a last-minute, very time-sensitive plumbing emergency, and they were able to arrive within 40 minutes of my call and fully resolve the issue. I had been trying to get this fixed with other plumbers over the past couple of years, and Esteban was able to sort it out in just a few hours.”
Office staff proactively called twice with arrival updates when technician was delayed; sends video of problem with pictures before proceeding
1 cited review
“Brian was delayed getting to my mom's house so the office called me twice to keep me updated on his arrival. Once Brian got to the house he called me to direct him to the water heater outside the house. He sent me a video of the problem along with pictures.”
Technicians confirm work meets expectations before leaving; explains issues clearly and works independently without guidance
1 cited review
“The plumber arrived on time and conducted himself with complete professionalism throughout the appointment. He was clearly knowledgeable about the work that needed to be done and explained everything thoroughly.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One reviewer questioned a $975 quote for drain clearing with unclear breakdown of 'water removal' vs. pipe labor costs
“Jose showed up and diagnosed the problem quickly, he then told me to wait while he puts together an estimate. After a few minutes he says it's going to be $975?! For removing the water, cutting out some of the pipe and replacing it so that he can snake it properly.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I want to start by saying that both Jose (the plumber) and Alice (assistant/administrator) we're both easy to work with and polite. At the end of the day my drainage was fixed but I have two issues. Pics of the issue and before/after below as well. 1) Jose showed up and diagnosed the problem quickly, he then told me to wait while he puts together an estimate. After a few minutes he says it's going to be $975?! …”
Positive
“Working with Esteban was a great experience! I had a last-minute, very time-sensitive plumbing emergency, and they were able to arrive within 40 minutes of my call and fully resolve the issue. I had been trying to get this fixed with other plumbers over the past couple of years, and Esteban was able to sort it out in just a few hours. Extremely knowledgeable, efficient, and provided excellent service. Highly …”
“I recently had an excellent experience with this plumbing service and would highly recommend them. The plumber arrived on time and conducted himself with complete professionalism throughout the appointment. He was clearly knowledgeable about the work that needed to be done and explained everything thoroughly. What impressed me most was his efficiency and independence—he worked quickly and skillfully without needing …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,530 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire A-1 Total Service Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need clear communication and upfront explanations
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own A-1 Total Service Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Gardena · Glendale · West Covina · Mount Wilson