Fix-it 24/7 Plumbing, Heating, Air & Electric
Plumber · Brighton, CO · Open 24 hours per Google listing
Our verdict
4.7★ on 746 reviews but only 64% positive sentiment in 100 analyzed — 30 one-star reviews reveal a consistent pattern of surprise fees, late-no-show techs, and high-pressure upselling.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Platteville, CO · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day and 24-hour dispatch confirmed in multiple 5-star reviews; furnace replaced same-day in one case for less than competitor quote
1 cited review
“Did a great job we had a 35 year old furnace they saw how bad it was and replaced it same day for much less then the competition thanks fix it 24/7”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Skilled technicians on complex problems — Tyler spent extended time researching an unprecedented plumbing fault; Dennis resolved sink/drain issue and educated homeowner on maintenance
1 cited review
“Tyler did a fantastic job. He was efficient & very accomplished plus very accommodating. He found a problem that he had never seen before. He spent a great deal of time researching to find a solution.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Reviewer charged extra after-hours fee when tech arrived late to their own scheduled window — fee was disputed but enforced
“My furnace was not turning on so we decided to call fix it 24/7...the diagnosis he gave would cost around $1500, which was way out of my price range. I decided to get a second opinion from another company and they ended up telling me that there was no”
Red flag
Yelp reviewers describe year-over-year upsells on membership plan visits (safety switch, air filter, UVC system); quote portal suspected of alteration to hide prior pricing
“I scheduled foe furnace cleaning and the day of cleaning they canceled I rescheduled. The day of at 8:20am I received a text...at 8:21 I text back, I'm here, ready for your tec”
Cited in 2 of the 100 reviews we analyzed.
Red flag
Yelp 1-star review describes $39 cleaning deal as bait — company refused to combine service calls, then pushed for costly repair contradicted by a second-opinion plumber
Cited in 1 of the 100 reviews we analyzed.
30 of 100 analyzed reviews are 1-star; surprise fee pattern confirmed across Yelp reviews — after-hours charges added after late arrival, quote portals altered to prevent comparison
“My furnace was not turning on so we decided to call fix it 24/7...the diagnosis he gave would cost around $1500, which was way out of my price range. I decided to get a second opinion from another company and they ended up telling me that there was no”
Cited in 3 of the 100 reviews we analyzed.
Scheduling unreliability: same-day window missed without rebooking credit; membership plan included annual upsells on each visit per Yelp reviewer with 4+ years of data
“I scheduled foe furnace cleaning and the day of cleaning they canceled I rescheduled. The day of at 8:20am I received a text...at 8:21 I text back, I'm here, ready for your tec”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“my ac went out in the middle of a denver heat wave. my bryant compressor blew u Fix it came out and sold me a 25k bryan complete system. Im from another state and thought damn things are expensive here and thats with 15percent military discount lol. Ive had 11 call outs and the condensor replaced since 2 years. im sitting here today with no heat waiting on a technician. I have 3 neighbors since get similar …”
“Have been a "member" for years and have had my furnace cleaned for years, the first year they cleaned it and upsold me a "safety switch" to stop condensation from going into the fire box, next year it was cleaned and upsold me a electronic air filter, next year it was a "MultiVoltage Oxidizing UVC system. Next an "electronic air filter" this year I scheduled foe furnace cleaning and the day of cleaning they canceled …”
“Do not be pressured and use this company! I was a sucker and initially thought having the furnace cleaned for $39 was a great deal, and Tom Martino endorsed. Don't believe the Google reviews. Tom M. should be ashamed to market companies like this. Sadly, before they came for the cleaning, (I can't imagine what they would have caused or come up with during that process), my furnace stopped blowing warm air. I hoped …”
Positive
“Nathan was solid to work with. The beat quality was clean, well-mixed, and had great structure — easy to write and record on. Communication was smooth, and everything was delivered professionally and on time. Definitely someone I’d work with again if you’re looking for quality production”
“Returning customer! 5 Stars ALL the way around! We needed a electrician too come in and install an outlet for our new dishwasher and Isaiah did AMAZING!!! He also helped install the new dishwasher after and went above and beyond when he didn't have to!!! Super incredible customer service!! They are so reliable and helpful, definitely will not use any other company! Thank you so much Isaiah!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Google 4.7★ vs Yelp pattern of 1-2★ reviews citing pricing disputes and upselling — significant discrepancy between platforms suggesting Google reviews skew positive while Yelp captures chronic service issues.
Should you hire Fix-it 24/7 Plumbing, Heating, Air & Electric?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Fix-it 24/7 Plumbing, Heating, Air & Electric?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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