TNT Home Services - Longmont
Plumber · Longmont, CO · Open 24 hours per Google listing
Our verdict
4.8★ on 864 reviews but reviewConsistency=0.24 — among 5 analyzed, 2 are 1-star and 1 is 2-star; themeCounts show slow_response=2 and expensive=2 alongside fast_response=2 and professional=2, signaling inconsistent tech performance.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Strong installs when the right tech is assigned: Adam and Carlos praised for on-time arrival, going 'extra mile' on a competitive-quote job.
1 cited review
“The installers Adam and Carlos also did an outstanding job in the installation process. They went the extra mile to make sure everything was installed and functioning perfectly.”
Specific tech (Brent Burger) cited as the deciding factor for repeat business in 1 review — customer called back specifically for him.
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star reviewer reports no callback, no invoice, and unresolved dispute after 2 weeks — had to dispute charges via credit card after frozen pipe service.
“After 2 weeks, I have still not received a call back from Dan, Tyler or Angela at TNT. In fact, I have not even received an invoice for work performed (or not performed). Sadly, I had to dispute their charges through my credit card.”
Red flag
Pricing complaints span 2 of 5 analyzed reviews including 'way overcharge' and high-pressure upsell on water heater — expensive theme count=2.
“He was very pushy about me committing to a new water heater right then and there, with several comments about how this 'deal' and that 'deal' were only available RIGHT NOW and if I waited until later the deal wouldn't be available and it would be more expensive.”
Cited in 2 of the 5 reviews we analyzed.
High-pressure sales tactics documented in 1 review: tech pushed same-visit water heater commitment with time-limited 'deal' language; refused to send quote via email.
“He was very pushy about me committing to a new water heater right then and there, with several comments about how this 'deal' and that 'deal' were only available RIGHT NOW and if I waited until later the deal wouldn't be available and it would be more expensive.”
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Our water heater has a slow leak, so we called TNT to come take a look at it. After a quick glance, the technician told me the water heater needed replaced. He went over pricing with me, and I asked him to send everything to me in an e-mail so I could look it over. He was very pushy about me committing to a new water heater right then and there, with several comments about how this "deal" and that "deal" were only …”
Positive
“From the beginning to the end the experience with TNT was excellent. Craig did an excellent job estimating the job, providing a very competitive quote, and answering all my questions. The installers Adam and Carlos also did an outstanding job in the installation process. They went the extra mile to make sure everything was installed and functioning perfectly. They were very gracious in answering my questions and …”
“Brent Burger was the sole reason why I did business with TNT Plumbing. Initially, his colleague wanted to way overcharge me for a job, and the invoice they gave me was super vague and not transparent. And eventually TNT knocked several hundred dollars off to try and entice me to sign. The guy almost had me sign for the work without telling me what the signature was for first too. It felt like high pressure sales and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 864 reviews so far. Treat this as a first read.
Newest review in our sample: Aug 2024.
Should you hire TNT Home Services - Longmont?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own TNT Home Services - Longmont?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
TNT Home Services - Longmontisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Longmont · Lyons · Loveland · Platteville