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Esquire Plumbing & Heating

Middletown, DE
4.6(15 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Not Verified

No emergency data in reviews

PRICING

Unknown

Based on review analysis

RED FLAGS

1 concern

Billing dispute with senior customer: 1 of 5 reviews describes feeling overcharged for water heater installation, refusal to itemize charges, and unresponsive follow up communication

Trust Score: 0/100 · Based on 15 reviews

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How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 15 Reviews Tell Us

Emergency Response

Fast emergency response: 3 reviews highlight rapid dispatch and same-day/within-hour service during critical situations

What To Watch Out For

Inconsistent pricing fairness: dimension score of 53 reflects mixed reviews; one customer reports 'more than reasonable rates' while another felt 'greatly overcharged'

Poor communication after service: One customer reports being refused an itemized bill and having phone calls never returned

Billing dispute with senior customer: 1 of 5 reviews describes feeling overcharged for water heater installation, refusal to itemize charges, and unresponsive follow up communication

Quality & Professionalism

Exceptional workmanship and attention to detail: 3 reviews specifically praise professional, efficient work with meticulous finishing

Long-term customer retention: One 20-year customer reports consistent professional service and willingness to perform small repairs at no charge

Communication

Poor communication after service: One customer reports being refused an itemized bill and having phone calls never returned

Pricing

Inconsistent pricing fairness: dimension score of 53 reflects mixed reviews; one customer reports 'more than reasonable rates' while another felt 'greatly overcharged'

Fast ResponderClean & Professional

Customer reviews

Reviews from Google, Yelp & more

A
Ashley Wingfield

This company is absolutely amazing. From the initial call to the final visit after replacing our HVAC system, everyone was friendly, professional, knowledgeable, and just flat out amazing. Jim and Justin were assigned to my job and went above and beyond to accommodate our needs. I'll be using this company for any future work we need done without hesitation!

M
M Hicks

This company is the best! It's been very hard for my family during the Pandemic. I called Esquire because the Ductless Air Conditioning in my handicapped Mum & Brother's house stop running and they have serious medical challenges. My Mum almost had to be sent to the hospital because it was so hot, her oxygen levels literally got low. Esquire fit us into their very busy schedule- last minute and got that air on within the hour. Thank You Esquire for your very Kind and Efficient Work during a very Critical time 💙💙💙

J
Jessica Classon

have had new propane furnace, heat pumps, water heater installed and maintained by Esquire. I'm always pleased with the professional service from Esquire. The work is done efficiently with great attention to detail. In an emergency they come quickly and get either our heat or AC back running asap. Have been working working with Esquire for close to 20 years and look forward to continuing for many more years. Highly recommend!

C
Constance Stackhouse

Think twice before you hire this plumber, especially if you are a senior citizen. I feel I was greatly overcharged for the installation of a 30 gallon water heater. When asked for an itemized bill for this excessive charge I was refused and phone calls are never returned. I feel I have been taken advantage of being a widowed senior citizen.

C
CEF

Fine attention to detail and more then reasonable rates. Cleaned up site better then when they arrived. Year later called for service contract work, Performed service and fixed small leak at no charge. Did I mention next day service? Putting an addition on and got bids from hoizon and Esquire. No comparison. Nice equipment, thousand dollars less.

Business details

Phone
(302) 378-7001
Address
7 Wood St, Middletown, DE 19709, USA
Hours
Varies — check website

Service area

Based in Middletown. Serves 7 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Esquire Plumbing & Heating

4.6
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