Escape Plumbing & Heating, LLC
Plumber · Ansonia, CT · Open 24 hours per Google listing
Our verdict
Escape responds in minutes, arrives within an hour, and consistently delivers quality work at fair prices—exactly what you need at 2am with a burst pipe.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Plantsville, CT · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency responsiveness: Called back within 8 minutes of initial contact and arrived on-site in less than an hour during business hours.
1 cited review
“called at 12:09pm & got a call back in 8 min. at my house in less than an hour”
Honest diagnostics and no upselling: 3 reviews explicitly mention offering solutions without unnecessary charges, consulting other professionals to confirm the right approach, or coming in under budget.
1 cited review
“called at 12:09pm & got a call back in 8 min. at my house in less than an hour”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Consistent quality over time: One 5-year customer reports being 'consistently impressed' with pipe replacements, water heater and softener installations, and clear upfront pricing.
Cited in 1 of the 5 reviews we analyzed.
Professional communication and transparency: Multiple reviewers highlight explanations of work, clear pricing on parts and labor, and keeping customers informed throughout projects.
1 cited review
“called at 12:09pm & got a call back in 8 min. at my house in less than an hour”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
All 5 reviews are 5-star ratings with 306 cumulative Google reviews at 5/5 average, indicating sustained quality and customer satisfaction.
1 cited review
“called at 12:09pm & got a call back in 8 min. at my house in less than an hour”
Cited in 5 of the 5 reviews we analyzed — 4 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“6/5/26 Update: Eric and his team came by to repair a leaky sillcock and we had him install a second sillcock that we'd wanted. Perfect install and came in under budget. Quick and clean and just great guys. Escape Plumbing & Heating are the best! 4/10/26: Showed up on time and got the job done quickly and professionally - what more can you ask for? Would definitely use them again.”
“First time using Escape Plumbing. Eric and Ephrem did an outstanding job replacing and installing our refrigerator water line. They were prompt, professional, and took the time to inspect the full system before making honest recommendations — no unnecessary upselling. While here, reviewed and fixed leaks and change water filter that we couldn’t budge! Knowledgeable, fairly priced, and great to work with. Learned …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 306 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Plantsville · Canton Center