Eric's Plumbing and Drain Cleaning
Plumber · Provo, UT
Our verdict
89 reviews analyzed and 88 are 5-star with zero 1-star and 43 professional mentions; plumber-cost (22) and same-day (10) lead service signals.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Provo, UT · compare all →
Our opinion, based on the 89 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Same-day water-heater swap documented — Eric drove from Spanish Fork to American Fork and replaced in under an hour
2 cited reviews
“I called Eric after discovering my hot water heater was leaking, and he immediately jumped into action. Within 45 minutes, he drove from Spanish Fork to American Fork with all the necessary supplies—no delays, no excuses.”
“Richie got here first thing Monday morning, quickly diagnose the issue and swapped out the water heater. In addition he pointed out that we had too much pressure coming into the home which could shorten the life so he put on a pressure regulator valve.”
Up-front quoting with no surprise fees — multiple reviewers note honest pricing including a main sewer line that beat other quotes
Cited in 2 of the 89 reviews we analyzed.
Bundled extras (pressure-regulator valve, flue cleanout) added on water-heater visits per review evidence
1 cited review
“Richie got here first thing Monday morning, quickly diagnose the issue and swapped out the water heater. In addition he pointed out that we had too much pressure coming into the home which could shorten the life so he put on a pressure regulator valve.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
2 surprise_fees signals exist but evidence quotes flag the opposite — one explicitly notes 'no hidden fees'
Cited in 1 of the 89 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 89 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Richie was quick and knowledgeable, gave good advice. Very professional”
“On time, explained everything, professional and efficient. Found problem fast and got it fixed. We’ll keep calling! Love this company.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2024.
Across platforms
Should you hire Eric's Plumbing and Drain Cleaning?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Water heater install/repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Eric's Plumbing and Drain Cleaning?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.