Elevate Plumbing
Plumber · Des Plaines, IL · Open 24 hours per Google listing
Our verdict
Owner David picks up after-hours calls (one reviewer at 10:30 PM Sunday, next-morning 7:30 AM arrival). 98 of 100 sampled reviews are 5-star, but 1 reviewer reports two no-call no-shows and another cites slow text follow-up.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Owner David personally answers late-night and weekend calls — one customer reached him at 10:30 PM Sunday and had a tech onsite by 7:30 AM.
1 cited review
“I was honestly shocked when David (the owner) picked up my call at 10:30 PM and was able to help right away. He arrived at my house first thing the next morning at 7:30 AM”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Same-day water heater replacement called out specifically — full install with permit, new gas lines, and copper lines done clean.
1 cited review
“The installation was neat, up to code, and done quickly without cutting corners. They made sure to test the system thoroughly and left the area spotless when finished.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Upfront pricing — multiple reviewers note David gave a quote in the expected ballpark and didn't upsell add-ons.
1 cited review
“he fixed it quickly for a fair price and he didn’t try to sell us anything else, which I appreciate.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two separate reviewers describe communication breakdowns — no-call no-show and unanswered texts — suggesting overflow handling slips when the team is busy.
“They no-call, no-showed their appointment two days in a row. Very unprofessional to not proactively reach out and let me know they won’t make it.”
Cited in 2 of the 100 reviews we analyzed.
One reviewer reports being no-call no-showed two days in a row and left without a kitchen sink for several days.
“They no-call, no-showed their appointment two days in a row. Very unprofessional to not proactively reach out and let me know they won’t make it.”
Text follow-up can lag during busy weeks — one customer waited a week for a response to a simple toilet-fix update.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Would give them a 0 if I could. I called and spoke to a guy who seemed caught off guard that his number had to do with plumbing. Dude showed up day of, I’ll give him 5 stars for response time. I’ve sent him text and not heard back. It’s been a week. Would not recommend. It’s a simple toilet fix. ***update*** After posting my review I heard back and was told that I caught them during a very busy week. So busy …”
Positive
“I used AI to find a few local plumbers for a pretty straightforward job. I got an estimate of what this job should cost, given my area, and pointed me to a few different plumbers. The first company I spoke with was way out of the price range. I then called Elevate Plumbing. I spoke with David, who was personable and upfront. I told him what the issue was and got a straightforward quote that was in the …”
“We had David from Elevate Plumbing install braided stainless steel connections for our building’s booster pump, and the experience was excellent from start to finish. He was punctual, knowledgeable, and clearly understood the mechanical requirements of the system. The installation was clean, secure, and done with attention to detail. He took the time to ensure everything was properly aligned and functioning …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire Elevate Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Elevate Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Elevate Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Evanston · Libertyville