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Elevate Plumbing

Des Plaines, IL
5(232 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Mid-Range

Based on review analysis

RED FLAGS

1 concern

Two separate reviewers describe communication breakdowns — no call no show and unanswered texts — suggesting overflow handling slips when the team is busy.

Trust Score: 0/100 · Based on 232 reviews

Solid pickSolid pick
5.0Google

Our Verdict

Hire with Conditions

#1 of 1 in Des Plaines, IL

Hire if: You need high-quality work that holds up over time

Hire if: You need transparent, predictable pricing with no surprise fees

Caution if: You need detailed walkthroughs and written estimates before work starts

Caution if: You need airtight scheduling and guaranteed arrival times

How they score across what matters

Based on 100 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 232 Reviews Tell Us

Emergency Response

Text follow-up can lag during busy weeks — one customer waited a week for a response to a simple toilet-fix update.

What To Watch Out For

One reviewer reports being no-call no-showed two days in a row and left without a kitchen sink for several days.

Text follow-up can lag during busy weeks — one customer waited a week for a response to a simple toilet-fix update.

Two separate reviewers describe communication breakdowns — no call no show and unanswered texts — suggesting overflow handling slips when the team is busy.

Quality & Professionalism

Same-day water heater replacement called out specifically — full install with permit, new gas lines, and copper lines done clean.

Communication

Owner David personally answers late-night and weekend calls — one customer reached him at 10:30 PM Sunday and had a tech onsite by 7:30 AM.

One reviewer reports being no-call no-showed two days in a row and left without a kitchen sink for several days.

Pricing

Upfront pricing — multiple reviewers note David gave a quote in the expected ballpark and didn't upsell add-ons.

Customer reviews

Reviews from Google, Yelp & more

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Allen Green

I used AI to find a few local plumbers for a pretty straightforward job. I got an estimate of what this job should cost, given my area, and pointed me to a few different plumbers. The first company I spoke with was way out of the price range. I then called Elevate Plumbing. I spoke with David, who was personable and upfront. I told him what the issue was and got a straightforward quote that was in the ballpark. David gave me a time range for when the plumbers would arrive, and they were very prompt. Tony and Rob were courteous, professional and easy to talk to. They got the job done quickly and cleanly. A very pleasant experience! Thanks again, guys.

A
Alena Bukhar

We had David from Elevate Plumbing install braided stainless steel connections for our building’s booster pump, and the experience was excellent from start to finish. He was punctual, knowledgeable, and clearly understood the mechanical requirements of the system. The installation was clean, secure, and done with attention to detail. He took the time to ensure everything was properly aligned and functioning correctly before wrapping up the job. It’s hard to find contractors who combine technical skill with professionalism and clear communication - David delivered on all fronts. I would absolutely recommend Elevate Plumbing for any commercial plumbing work, especially when it comes to mechanical room or pump-related installations.

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Dante Ciccone

I had a clogged sink and leaking pipes that turned into an emergency on a Sunday night. I was honestly shocked when David (the owner) picked up my call at 10:30 PM and was able to help right away. He arrived at my house first thing the next morning at 7:30 AM! David was extremely polite, very knowledgeable, and kept the pricing fair and affordable. He explained everything clearly and got the job done efficiently. In a stressful plumbing situation, that’s exactly what you hope for. Highly recommend Elevate Plumbing — David and his team are the real deal! If you need reliable, responsive service, look no further.

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Adam LynchGoogle

Would give them a 0 if I could. I called and spoke to a guy who seemed caught off guard that his number had to do with plumbing. Dude showed up day of, I’ll give him 5 stars for response time. I’ve sent him text and not heard back. It’s been a week. Would not recommend. It’s a simple toilet fix. ***update*** After posting my review I heard back and was told that I caught them during a very busy week. So busy that they initially showed up hours after I first called. So busy that they couldn't respond to a text asking for an update. Until a pubic post was made. Then? I got a 6 am response the next day. Wild how that works. I'd question the legitimacy of these 5 star reviews, folks. I'm remind by the initial "hello?" and him seeming caught off guard. Makes me worried its a scam to get inside your house or something. Red flags galore.

A
Austin DreyerGoogle

Buying a house and moving is stressful. Scheduling plumbing work to be done during the initial move is potentially taking it up to 11. But when you find plumbers like Elevate things are actually dialed down because you are clearly working with top talent. I cannot say enough good things about our experience (partially finished basement update), but here are some highlights: 1. Communication is excellent with rapid responses and clear expectations. 2. The crew are so respectful of your home, and also easy to talk to and more than willing to show you what they are doing if you would like to learn. 3. David and team work with you throughout the process to make sure you are happy with what will be the final result. This includes being flexible to modifying the work as you go and consider options, which is awesome. 4. The work they do is SO CLEAN and top quality. And by that I mean hidden when possible, tight corners and soldering, well supported installs, etc. 5. They do not rest until the job is done, and done right. David clearly takes pride in his work and it shows in the final product. Prior to the work, I talked to all my friends asking for plumber recommendations and no one had someone they trusted. I googled for hours to find Elevate and now have a team I will tell everyone to use without reservation.

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Erick GonzalesGoogle

Update: Called them again due to an issue. Tony did an excellent job replacing the wax ring on my toilet. He was professional, efficient, and made sure everything was working perfectly before he left. Really appreciate the quality work and smooth service. Highly recommend! I had a fantastic experience with Elevate Plumbing! I gave them 5 stars because they truly exceeded my expectations. David and his partner came out the same day I called to fix an issue with my toilet. They were not only quick but also very polite, and they offered a fair and transparent price for the job. The whole process was smooth and hassle-free. I will definitely be using them again in the future and highly recommend them to anyone in need of plumbing services!

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Anita KoshyGoogle

We’ve used Elevate Plumbing consistently over the past year, and they’ve been fantastic. Our home is more than 60 years old, which comes with its fair share of plumbing problems, and David and his team have fixed many issues for us during that time. Communication is easy, and they’re often able to send someone out the same day. It’s such a relief knowing we now have someone on speed dial, since before finding them we had to look for a new plumber each time something came up. We already have them lined up to handle our sink plumbing once we get our new countertop installed, which says a lot about how much we trust their work. Reliable, professional, and dependable, exactly what you want in a plumbing company.

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Michael WallGoogle

After our go-to plumber big-timed us one too many times, I was at my wits end. Elevate Plumbing and David came highly recommended time and again via local social media. I reached out, fully expecting to be blown off and/ or charged an exorbitant fee just to come out to the house. David asked a few questions, assessed the situation, told me what the problem was and gave me a fee for what he thought the the issue would cost. (Spolier Alert⚠️: He was right!) He promised to have someone out between 11 AM and 1 PM. Rodel showed up at 10:45 and got to work immediately. He emerged 45 miles later, problem solved. Needless to say my wife and I have a new "Go-to" plumber!

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Gjovalin MitajGoogle

⭐️⭐️⭐️⭐️⭐️ We had Elevate Plumbing install a new hot water heater, and the entire process was seamless from start to finish. David and his team arrived on time, explained the work clearly, and handled everything with professionalism. The installation was neat, up to code, and done quickly without cutting corners. They made sure to test the system thoroughly and left the area spotless when finished. It’s clear they take pride in their work and care about customer satisfaction. I wouldn’t hesitate to recommend Elevate Plumbing to anyone needing plumbing services—they truly deliver top-quality results!

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Karla EstradaGoogle

Fantastic experience with Elevate Plumbing! I had them install a tankless water heater, and the entire process was smooth from start to finish. David and his team were punctual, professional, and clearly knew their craft. They took the time to explain how the new system works, made sure everything was vented and installed properly, and left the area spotless when they were done. The new tankless system works perfectly - endless hot water, energy efficient, and neat workmanship throughout. I highly recommend Elevate Plumbing for anyone looking for reliable, high-quality plumbing service!

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Lauretta MadridGoogle

This was my first time using Elevate Plumbing and I was left a very satisfied customer. I was able to easily get ahold of the Elevate team and was promptly scheduled for next day service. The plumber arrived with notice and quickly got to work investigating our issue. He was very attentive and honest about the servicing we needed. He worked efficiently and quickly to make the repair and didn’t tie up too much of our day. Overall, we are extremely satisfied with the honest, quality work Elevate Plumbing provided us and we look forward to using them again for any future plumbing needs!

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Dave BarridoGoogle

I noticed signs of water leaking into my bathroom ceiling and called Elevate Plumbing to have someone come check it out. Rob arrived in a timely manner and was very professional. He took the time to clearly explain what was causing the issue and walked me through the repair process. He fixed the problem efficiently and made sure everything was taken care of before leaving. The cost was very reasonable, and I appreciated his honesty and straightforward approach. I highly recommend Elevate Plumbing, and especially Rob, if you’re looking for prompt, knowledgeable, and fair service.

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Gino JacobazziGoogle

Professional, efficient and high-quality. When the kitchen sink in my home began leaking at 7pm, David from Elevate was available to discuss the issue that night. He recommended a solution and was clear about pricing and what time his team would be there the next day to resolve it. Rob showed up on time, walked me through the problem and clearly explained the fix. He handled within an hour or two, cleaned up (and wore booties to protect the floors of my home), and was respectful and professional throughout. Elevate earned a customer for life; thank you very much!

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Karen SalterGoogle

HIghly recommended! I had reached out to no less than 10 plumbers throughout the week and Elevate was 1 of 3 that actually responded. 2 stars just for that! They were able to go onsite the same day - another star! They were professional, knowledgeable, resolved the problem quickly and I found the pricing to be very reasonable, especially for the level of service provided. Another 2 stars for all of that = 5 stars, though if I could I'd give them 6 stars on a scale from 1-5. Yes, my experience was THAT GOOD! And that's coming from someone named Karen ;-)

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Griffin KelleyGoogle

Elevate Plumbing and David are exactly who you are looking for! I called about a mysterious smell in my home, and David came out immediately to help. Not only did he take the issue seriously and thoroughly investigate, but he also walked me through the plumbing of my entire house. He explained what everything does, how it all works together, and answered every question I had with patience and clarity. It’s rare to find someone so professional, knowledgeable, and genuinely dedicated to helping customers understand their home systems.

Business details

Phone
(773) 655-0584
Address
2307 Edna Ave, Park Ridge, IL 60068, USA
Hours
Open 24 hours

Service area

Based in Des Plaines. Serves 36 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Elevate Plumbing

5.0$$
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