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Duty Calls Plumbing

Muncie, IN
4.9(433 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 433 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 433 Reviews Tell Us

Emergency Response

Emergency and same-day calls

What To Watch Out For

No significant concerns found in reviews ✓

Quality & Professionalism

First-time fix quality: Multiple reviewers note work completed correctly without callbacks and attention to detail (leaving space clean)

Communication

Transparent communication throughout the job: 3 of 5 reviewers praise clear explanations, multi-channel updates (phone, text, in-person), and collaborative problem-solving

Pricing

Fair, upfront pricing mentioned explicitly in 2 of 5 reviews

Fair PricingGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

M
Mandi Lee

Greg and Charles were great. They worked with us every step of the way via phone calls, text and in person to get the right solution and save us the most $ possible. Very happy with their services and everything is in perfect working order now! I would recommend them!

J
Justin Farris

I had a great experience with Duty Calls Plumbing, specifically Tyler and Charlie. From start to finish, they were extremely professional, knowledgeable, and easy to work with. They showed up on time, communicated clearly, and took the time to explain what was going on and how they were going to fix it. What stood out most was their attention to detail and the pride they take in their work. Everything was done right the first time, and they left the space clean when they were finished. It’s not always easy to find reliable, trustworthy service professionals, but Tyler and Charlie absolutely delivered. I would highly recommend them to anyone needing plumbing work done.

J
Janie Alfke

Tyler and Nate were absolutely awesome! They were able to help us with our garbage disposal the same day it broke. They were both super friendly and transparent. I would definitely recommend their service and I am keeping the number for any future needs. 5/5 Stars!

J
John Brotbeck

My first experience could not have been better. They came the same day to fix a running toilet and change two faucet cartridges. From the friendly person answering the phone to the professional service technician’s speed and courtesy, I will definitely be reaching out to them again in the future. I really love the vinyl wrap design on their vans, too. Pricing is fair and up-front. 10/10 would recommend.

B
Bradley Probst

Duty Calls Plumbing installed a new iron tank and pressure tank for our water heater. Garrett was awesome to work with! He was extremely knowledgeable, caring, and service oriented! He was very patient in answering all of my questions and educated me. They will be the first I'd call for future plumbing needs. Highly recommend!

Business details

Phone
(765) 400-1710
Address
490 Indiana Ave, New Castle, IN 47362, USA
Hours
Varies — check website

Service area

Based in Muncie. Serves 2 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
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Duty Calls Plumbing

4.9$
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