Dublin Plumbing & Drain
Plumber · Dublin, OH · Open 24 hours per Google listing
Our verdict
3.9★ across 16 reviews; 2 of 5 analyzed are 1-star. Pricing deception alleged — advertises free estimates but charges $99 service call. Technician also entered home without knocking in one review.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Water softener installed next day at reasonable cost per review vJacm5ce29WappzNpnzj.
Cited in 1 of the 5 reviews we analyzed.
Job tracking via text with tech location visible, invoice and photos sent post-job per review hTu9WpJVABxMQcax6SBc.
1 cited review
“The company texted me when the service man was on his way, and I could see where he was. He explained to me on the phone what he was going to do to solve my problem. When he was done, he sent the invoice and pictures.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Free estimate bait-and-switch: reviewer has screenshot of website advertising 'FREE ESTIMATE' but was told a $99 service call was required — reviewer labels it 'Bait and switch' per review MC9cJg8Yuklty3SnjPru.
“They offer free estimates but then want $99 for a service call. Any company that lies about that should not be trusted. I needed a shut-off valve replaced at my toilet. Look at the pics I captured on their site when I requested a quote. FREE ESTIMATE. Lies”
Red flag
Technician entered reviewer's home without knocking; drain snake job failed and reviewer was still charged $100 per review XPAiMUTGK9ArwT0cY9kb.
“The technician is very unprofessional, couldn't snake my drain had me watch to see if i hear the snake device. Then charged me $100. Called another plumbing company fixed it on the spot.”
Pricing claims unverifiable at quote stage: reviewer needed a basic shut-off valve replacement and was told they could not give an estimate without a $99 service call despite advertising 'free estimates' per review MC9cJg8Yuklty3SnjPru.
“They offer free estimates but then want $99 for a service call. Any company that lies about that should not be trusted. I needed a shut-off valve replaced at my toilet. Look at the pics I captured on their site when I requested a quote. FREE ESTIMATE. Lies”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The technician is very unprofessional,couldn't snake my drain had me watch to see if i hear the snake device. Then charged me $100. Called another plumbing company fixed it on the spot. Inaddition another technician just walk in my home without knocking”
Positive
“Wonderful experience! Will definitely use again.”
“Got an appointment the next day after my call. Arrived within the time window given and did a great job installing my new water softener at a very reasonable cost.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 16 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Dublin Plumbing & Drain?
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Dublin Plumbing & Drain?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Dublin Plumbing & Drainisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Dublin · Westerville · Ostrander · West Jefferson