Dublin Plumbing & Drain
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Fair Pricing ✓
2 concerns
Free estimate bait and switch: reviewer has screenshot of website advertising 'FREE ESTIMATE' but was told a $99 service call was required — reviewer labels it 'Bait and switch' per review MC9cJg8Yuklty3SnjPru., Technician entered reviewer's home without knocking; drain snake job failed and reviewer was still charged $100 per review XPAiMUTGK9ArwT0cY9kb.
Trust Score: 0/100 · Based on 16 reviews
AvoidOur Verdict
#6 of 6 in Dublin, OH
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need fast same-day or after-hours response
Hire if: You need clear communication and upfront explanations
Caution if: You need predictable, consistent service across every visit
Caution if: You want detailed upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 16 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Pricing claims unverifiable at quote stage: reviewer needed a basic shut-off valve replacement and was told they could not give an estimate without a $99 service call despite advertising 'free estimates' per review MC9cJg8Yuklty3SnjPru.
Free estimate bait and switch: reviewer has screenshot of website advertising 'FREE ESTIMATE' but was told a $99 service call was required — reviewer labels it 'Bait and switch' per review MC9cJg8Yuklty3SnjPru.
Technician entered reviewer's home without knocking; drain snake job failed and reviewer was still charged $100 per review XPAiMUTGK9ArwT0cY9kb.
Communication
Job tracking via text with tech location visible, invoice and photos sent post-job per review hTu9WpJVABxMQcax6SBc.
Pricing claims unverifiable at quote stage: reviewer needed a basic shut-off valve replacement and was told they could not give an estimate without a $99 service call despite advertising 'free estimates' per review MC9cJg8Yuklty3SnjPru.
Pricing
Water softener installed next day at reasonable cost per review vJacm5ce29WappzNpnzj.
Pricing claims unverifiable at quote stage: reviewer needed a basic shut-off valve replacement and was told they could not give an estimate without a $99 service call despite advertising 'free estimates' per review MC9cJg8Yuklty3SnjPru.
Customer reviews
Reviews from Google, Yelp & more
The company texted me when the service man was on his way, and I could see where he was. He explained to me on the phone what he was going to do to solve my problem. When he was done, he sent the invoice and pictures. Will use them again
Wonderful experience! Will definitely use again.
Got an appointment the next day after my call. Arrived within the time window given and did a great job installing my new water softener at a very reasonable cost.
They offer free estimates but then want $99 for a service call. Any company that lies about that should not be trusted. I needed a shut-off valve replaced at my toilet and replacing parts. They should be able to give an estimate. I told them what the scope of work would be. Look at the pics I captured on their site when I requested a quote. FREE ESTIMATE. Lies Bait and switch
The technician is very unprofessional,couldn't snake my drain had me watch to see if i hear the snake device. Then charged me $100. Called another plumbing company fixed it on the spot. Inaddition another technician just walk in my home without knocking
Business details
Service area
Based in Dublin. Serves 12 nearby cities within 20 miles:
Dublin Plumbing & Drain