Doone's Plumbing
Plumber · Westerville, OH
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Our verdict
11 reviews analyzed, all 5-star; owner Pat Doone diagnosed a basement plumbing issue over the phone and saved a customer from an unnecessary service call — described as 'far superior to a big plumbing outfit.'
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 11 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 7 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Phone diagnosis resolved a basement issue without a service call — owner still showed up to complete a smaller job at a fair price, 5-year repeat client relationship cited.
2 cited reviews
“Cannot say enough good things of Pat Doone at Doone's plumbing. He answered all my questions, diagnosed our basement plumbing issue over the phone (which we then resolved on our own), and he still showed up to the house to handle a smaller job for us at a great price. Far superior to a big plumbing outfit by any metric.”
“We've used and recommended Doone's Plumbing for various projects and repairs for 5 years. Always a fair price, timely service, and we like how personable Pat is, while being very professional.”
Water heater replacement completed same-day with lowest price of all quotes obtained — 2 service mentions for water-heater confirm this is a common job type.
1 cited review
“Mr. Doone came and replaced my water heater today. Prompt, kind, efficient, and best of all had the best price of all the places I talked to. Definitely would use him again for any plumbing project.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Only 10 Google reviews — 2 of the 11 analyzed reviews are clearly non-plumbing content (restaurant reviews accidentally posted), inflating the sample quality.
Cited in 1 of the 11 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 11 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Cannot say enough good things of Pat Doone at Doone’s plumbing. He answered all my questions, diagnosed our basement plumbing issue over the phone (which we then resolved on our own), and he still showed up to the house to handle a smaller job for us at a great price. Far superior to a big plumbing outfit by any metric. If you live in the Westerville/Columbus area, Pat is the guy to call.”
“Very professional, have appreciated, Doone’s help with various issues over the years in our Blacklick, Ohio home. Pat Doones is a true professional, would highly recommend him.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 7 of 10 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Doone's Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need a plumber who actually shows up when scheduled
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Doone's Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Doone's Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westerville · Dublin · Centerburg · Ostrander