Craig Causey Plumbing LLC
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Mid-Range
Based on review analysis
1 concern
Selective job acceptance: 1 of 5 reviews alleges the company deprioritizes smaller jobs, with customer implying work under ~$1000 may be ignored
Trust Score: 0/100 · Based on 23 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 23 Reviews Tell Us
Emergency Response
Fast emergency response: arrives promptly even during evening hours (9pm toilet backup)
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Communication breakdown on follow-up jobs: one customer reports no callback after requesting scheduling for a toilet replacement they had already purchased
Selective job acceptance: 1 of 5 reviews alleges the company deprioritizes smaller jobs, with customer implying work under ~$1000 may be ignored
Quality & Professionalism
4 of 5 reviewers praise professionalism, cleanliness, and attention to detail including drop cloths and shoe removal
Communication
Communication breakdown on follow-up jobs: one customer reports no callback after requesting scheduling for a toilet replacement they had already purchased
Customer reviews
Reviews from Google, Yelp & more
Had a 9 pm toilet back up. Craig came right out and was so helpful. Excellent service. Very professional. Telling all my friends, Craig's the Best.
Craig has done work for us army couple times. Even worked late to get it done. Always a great job and fair pricing. An all around good guy
Easy scheduling. Phones are actually answered. Prompt arrival. Very neat and clean. Used drop cloths and took off their shoes. Courteous and professional. Outstanding work ethic. Attention to detail. Work was performed efficiently and accurately. Reasonable rates. I highly recommend Craig Causey Plumbing and will use their services again.
I had Mr. Causey do a little job for me about a year ago, he replaced the fixture in the kitchen sink.......he did a real good job. last week I ran into a problem with the toilet in my master bathroom, it had to be replaced with one that sat higher...long story short....he NEVER called me back to make arrangements to pick up the toilet that I "bought & paid for" and install it in the master bath. I guess my money wasn't good enough.....would I call him to do any other work at my house....NOOOO, would I recommend his service to others....maybe, if your job is worth his time and effort($1000).
I would 100% recommend this company. Mike & Bryan showed up early for the job, very polite and extremely knowledgeable. Replaced my whole shower faucet and connecting water lines in a very timely manner. Even replaced the dry wall that was needed to be cut out for the replacement. Great job all around.
Business details
Service area
Based in Conway. Serves 2 nearby cities within 20 miles:
Craig Causey Plumbing LLC