CJ's Plumbing, Heating, and AC
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Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 17 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 17 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Creative problem-solving and quality workmanship: technician used an efficient method (gadget) to retrieve toy from toilet without requiring full toilet removal, saving customer money and hassle
Communication
Exceptional emergency responsiveness: answered call on New Year's Day when closed and came out immediately; multiple reviewers praise accommodating approach to urgent situations
Pricing
Honest pricing and willingness to absorb costs: one reviewer explicitly states CJ's promised no charge if unable to fix the problem, contrasting with previous plumber who charged despite failure; another notes fair pricing after 21 years as customer
Customer reviews
Reviews from Google, Yelp & more
They were very nice and accommodating to our emergency situation. Price was good for the time and work they did. Will definitely call them again when we need a plumber.
Mark, Thank you for your prompt response! We had a plumbing issue on New Years Day. They were closed, but Mark answered the phone and came out to help us anyway. He opened a drain cap in the yard and told us it was an issue that we needed to contact The Western Virginia Water Authority because it was a sewer line problem in the street. He did not charge us anything for coming out. WOW...in today’s time you don’t find business like that. I would highly recommend C J Plumbing and will reach out to them again when plumbing needs arise.
A certain 5 year old put a toy in the toilet and you can guess what happened. Home warranty company wanted to pull the toilet up, but in comes our hero Rick and pulled it out with a nifty gadget. Toy is trash, but plumbing issue resolved with small fee, and we love our new plumber! Thank you!! Excellent, friendly and recommended without reservation!
Mark was very friendly, knowledgeable and fair priced. I was greatly satisfied with their customer service and work. Had a previous plumber from family plumbing that charged me even though he could not fix the problem. Cj's plumbing came next morning and fixed it promising if could not would have not charged me. Highly recommend them for all your plumbing needs. Thank you Mark and your crew for a great job well done. Thank you for your honesty as well may God bless your business with great success.
My family in Salem has used CJ's Plumbing for 21 years, and Rick is always the technician who comes to do the work. He is quick and extremely knowledgable, and we absolutely adore him! I can't rave enough about this company. They are honest and very fair with their pricing. I too hope that God will bless this company richly, because they are a rare breed in this rip-off world in which we live. 5 shining stars for them!
Business details
Service area
Based in Salem. Serves 2 nearby cities within 20 miles:
CJ's Plumbing, Heating, and AC