Choice Comfort Services
Plumber · Huber Heights, OH · Open 24 hours per Google listing
Our verdict
4.9 stars across 1,044 reviews — human answers on the second ring, tech arrives within scheduled window, and final invoice matches upfront quote every time.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Upfront pricing honored — estimate equals final invoice cited in at least 2 of 5 analyzed reviews (themeCounts.workmanship=1, themeCounts.communication=1).
2 cited reviews
“A human answered on the second ring and she was super friendly, helpful and made me want to do business with them. I got a text when my tech was on the way.”
“Best part is the estimate we were given was the exact price we paid. It gives us confidence that this company is locally owned.”
Live human answers calls quickly and dispatches with tech arrival notifications, per 2 of 5 analyzed reviews.
1 cited review
“A human answered on the second ring and she was super friendly, helpful and made me want to do business with them. I got a text when my tech was on the way.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Scheduling lag noted in 2 of 5 reviews (themeCounts.slow_response=2) — next-day or multi-day waits reported even for non-emergency work.
“Great prices and service, honest and reliable. Called before the snowstorm. Matt helped to get our furnace working. Told us what part needed ordered and he was back two days later to fix it.”
1 more cited review
“Best part is the estimate we were given was the exact price we paid. It gives us confidence that this company is locally owned.”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I chose this business after my previous one ghosted me. I looked at the 4.9 rating and 1k+ reviews in disbelief until I called them. A human answered on the second ring and she was super friendly, helpful and made me want to do business with them. She could have scheduled me for that afternoon but I waived off until the next business day. I got a text when my tech was on the way. He showed up within a few minutes of …”
“I want to thank Comfort Choice for coming out to fix our MrCool. When no one else would come look at it or have anything good to say about it. When we have had it for almost 6 years with no problems. The service tech got ahold of Mrcool and they sent a new unit out free of cost we only paid for shipping. I don' think you will find another company with that kind of warranty. Thank you again and we be recommending …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,044 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Choice Comfort Services?
Best for
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Choice Comfort Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Choice Comfort Servicesisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Englewood · Troy · Donnelsville · Lewisburg