Chase Plumbing Service INC
Plumber · North Myrtle Beach, SC · Open 24 hours per Google listing
Our verdict
Exceptionally fast emergency responder with strong workmanship, but one customer was charged for technician travel time in a way that upset them.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid emergency response: answered an after-hours emergency call on a Wednesday night and completed the repair same-day
Cited in 1 of the 5 reviews we analyzed.
4 of 5 reviewers explicitly praised punctuality and on-time arrival
Cited in 4 of the 5 reviews we analyzed.
Consistently praised workmanship quality across multiple reviewers; one job came in under estimate
Cited in 3 of the 5 reviews we analyzed.
Staff professionalism and respect for property noted by repeat customers
Cited in 1 of the 5 reviews we analyzed.
Responsive to callbacks and willing to return to complete work at no additional charge
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One customer charged for technician travel time (~1 hour) to retrieve a part—described as unusual practice; billed for 3 hours total when only ~80 minutes of actual repair/installation occurred
“Charged for time technician went hunting for part”
Keep it in proportion: these concerns are cited in 4 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They were called to repair a broken customer shut-off valve at the curb. The technician spent approximately 50 minutes on-site doing repair and then left for approximately 1 hour to go get a part and then only about 30 minutes installing it. The company charged for the time that technician went hunting for part. Have never had a plumber leave and charge for the time. Charge was for three hours with only about …”
Positive
“I needed to have 2 shower faucets replaced. One shower was finished with an access door to the valve. The other shower was in the process of being redone. I called 2 other plumbers that were recommended on Facebook. Both gave me prices which I thought were high. I looked on Yelp and Google and found Chase Plumbing. I talked to Michelle and explained what I needed done. She explained their pricing and gave me a rough …”
“We have used Chase several times now and they are Awesome!! All of the guys are fast, efficient, friendly and very respectful of property. Michelle is the Best too and so helpful!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 24 reviews so far. Treat this as a first read.
Newest review in our sample: Jul 2024.
Should you hire Chase Plumbing Service INC?
Best for
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Chase Plumbing Service INC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Chase Plumbing Service INCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Myrtle Beach