Carter Quality Plumbing
Plumber · Arnold, MD · Open 24 hours per Google listing
Our verdict
5.0 stars across 106 reviews; all 5 analyzed reviews are 5-star with fast_response in 3 of 5 and workmanship in 3 of 5 — owner Brian Carter handles water heaters, burst pipes, and sump pumps same-day.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day arrival cited in 2 of 5 analyzed reviews, including burst main water line in cold weather when others refused the job
1 cited review
“I tried for 2 days to find a plumber to come out to repair my burst main water supply line under my trailer no one wanted to come due to cold weather & ice but finally I found Brian with Carter Quality Plumbing who quoted me a flat rate over the phone and came over same day.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Flat-rate phone quote honored on-site with no upcharge surprises cited in 1 of 5 reviews
1 cited review
“I tried for 2 days to find a plumber to come out to repair my burst main water supply line under my trailer no one wanted to come due to cold weather & ice but finally I found Brian with Carter Quality Plumbing who quoted me a flat rate over the phone and came over same day.”
Thorough workmanship with clean job-site finish: sump pump install left basement spotless and toilet fixed as bonus add-on at no extra trip charge
1 cited review
“Brian of Carter Quality Plumbing installed a new sump pump for us. He was punctual, professional, and thorough in explaining everything. He gave us honest options and provided quality service. He made sure everything was working and left the basement spotless.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I went on Yelp on a Sunday evening and posted that I needed someone to look at my hot water heater as my water was just lukewarm and the thermostat was showing 100 degrees. Within minutes Brian reached out to me and helped me troubleshoot potential issues, I sent him some photos so he could be best prepared to fix the issue when he arrived the next morning. He showed up within the time he said he would be here, I …”
“Brian Carter was absolutely outstanding! Picked up the phone on the first ring. We had a pipe burst outside. Brian came over, assessed and fully explained the situation and worked up three options. He and his co-worker got the work done perfectly and expediently. We’ll definitely call Brian every time we need a plumber. Highly recommend Brian Carter plumbing. Great guy who does great work!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 106 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Carter Quality Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Carter Quality Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Carter Quality Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Churchton · Edgewater · Arnold · Brandywine