Budget Plumbing & Rooter
Plumber · American Fork, UT · Open 24 hours per Google listing
Our verdict
Fast responder with competitive pricing, but inconsistent follow-through—two no-shows before service and one failed repair that required a callback.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Competitive pricing: 2 of 5 reviews explicitly mention being cheaper than competitors or offering good value
1 cited review
“quote was much less expensive than one given by another”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Quick emergency response: 2 reviews report same-day or within-hours arrival for urgent issues
2 cited reviews
“fixed my leaking shower valve very quickly”
“technician tried hard but never ended up making repair work”
Polite and professional demeanor: 4 of 5 reviews mention friendly, professional, or nice technicians
3 cited reviews
“fixed my leaking shower valve very quickly”
“quote was much less expensive than one given by another”
“no show and no call. Called back in and they promised”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two no-shows with poor communication: Customer scheduled twice and was stood up both times with no call notification before office called to reschedule
“no show and no call. Called back in and they promised”
Inconsistent workmanship: 1 review documents a technician failing to repair a copper pipe leak despite trying hard, requiring customer to hire another plumber for full repair
“technician tried hard but never ended up making repair work”
Full charges for incomplete work: Customer was charged full price despite repair not holding, with only an offer to return for another attempt
“technician tried hard but never ended up making repair work”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I had a leak form in a copper pipe coming out of my recirculation pump on my water heater and my normal plumber was out of town so I called Budget. They were really responsive and came within a few hours. The young technician tried hard but never ended up making the repair work. I had to leave before he finished and left my adult son home with him. The tech said the leak had stopped but when I checked a couple of …”
Positive
“Technician Michael , and his crew were very nice and professional. He fixed my leaking shower valve very quickly. I will for sure put Budget Plumbing on my speed dial.”
“Our old boiler finally gave out and we had no hot water in our home! Budget plumbing took good care of us and got things taken care of quickly. They did excellent work, were very professional and their quote was much less expensive than one given to us by another plumber. Our old boiler was large and the boiler room was cramped and hot and it was a mess for them to deal with, but they worked all day and late into …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 103 reviews so far. Treat this as a first read.
Newest review in our sample: Sep 2024.
Should you hire Budget Plumbing & Rooter?
Best for
- Bathroom and kitchen remodel plumbing
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Budget Plumbing & Rooter?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Budget Plumbing & Rooterisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Provo · South Jordan · Herriman