Brazosport Plumbing & Heating
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Trust Score: 0/100 · Based on 228 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 228 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
One reviewer reported crew used customer's tools and household items (mop bucket, channel locks, broom) during messy concrete work without prior permission, requiring sanitization/cleaning afterward
Quality & Professionalism
All 5 reviews praise professional communication and detailed explanations of repair options and costs
4 of 5 reviewers mention timely completion and quality workmanship on complex jobs (concrete breaking, drain relocation, plumbing vents)
Communication
All 5 reviews praise professional communication and detailed explanations of repair options and costs
Demonstrates emergency responsiveness: technician came off-the-clock for urgent water shut-off situation
Post-job follow-up documented: technician sent updates during repairs and checked in after completion
Respect for Your Home
One reviewer reported crew used customer's tools and household items (mop bucket, channel locks, broom) during messy concrete work without prior permission, requiring sanitization/cleaning afterward
Customer reviews
Reviews from Google, Yelp & more
Andrew was professional, knowledgeable and friendly. He offered me 5 options to solve my problem. He finished the job in a timely manner and cleaned up the space - leaving it it better condition than he found it. I’m very pleased!
Andrew was my go to guy on anything that I needed to know. He let me know exactly what was wrong with my pipes and explained the different options available to me to help alleviate my issues. He was friendly and very informative throughout the entire process. He even made sure to send updates throughout the repairs as well as check in after everything was complete. I hope I don’t need their services anytime soon, but if I do, they’re the ones I’m going to call!
Nick was extremely professional and knowledgeable. He was already off the clock and chose to come to our house because the water would not turn off. He explained everything in detail and told me exactly what type of faucet I needed for my kitchen. Highly recommend. 🚰
Customer Review for Brazosport Plumbing & Heating ⭐⭐⭐⭐⭐ I apologize for the delay in sharing my experience, but I feel it's essential to recognize the outstanding service provided by Brazosport Plumbing & Heating from start to finish. Within this last year, we faced issues with our guest bathroom's toilet piping and shower, which were causing dirty water to not flow properly. The team expertly corrected the slope to ensure it met code requirements. Additionally, they installed a much-needed plumbing vent stack for the on-suite bathroom, allowing gases to escape properly from under the house. Jeff and his plumbing apprentice were exceptional. Their attention to detail, swift knowledge, and precise measurements made a significant difference. They approached the job with courtesy and professionalism, ensuring our beach bungalow received the care it desperately needed. Before we committed to the project, the sales staff provided us with excellent advice and support. They were timely, transparent, and delivered exactly what was promised. In today's world, it's rare to find service professionals who are reliable, communicative, and dedicated to providing quality work at fair prices. We can't thank the entire team enough for their hard work. We will always refer Brazosport Plumbing & Heating to anyone in need of plumbing services. Thank you for everything! Sincerely, Jennifer & Michael White
Did a great job fixing a leaking clothes washer in my garage. Broke up the concrete, fixed the leaking drain pipe, ran the new pipe through the wall, and refilled the hole with concrete 5 ⭐s. BUT, they used our mop bucket to remove sewer water from the hole, so we had to clean and sterilize it. They used some of my channel locks and plastic cups I had near for something while filling the hole with concrete because there was dry concrete on them. The broom we have in the garage that's for cleaning the inside had concrete on it also, so that has to be cleaned 3 ⭐s. All in all they did a good job. Had some cleaning to do, but it was done quickly. So, can't complain too much. *Edit 10/25/25* Had to have them come back and redo the washer drain to the sewer like they had offered, but I instead went with the cheaper/quicker plan. They came back, broke up the concrete and dug up the yard to run the new line. Cleaned up the line going to the sink and made sure everything was good. They did a great job.
Business details
Service area
Based in Angleton. Serves 4 nearby cities within 20 miles:
Brazosport Plumbing & Heating