Boston Plumbing Inc
Plumber · Mundelein, IL
You call them directly — we don't sell your info or route the call.
Our verdict
4.2★ across 26 reviews with reviewConsistency=0.438 — 25 of 32 analyzed are 5-star but 5 are 1-star; Dan quoted $185 for garbage disposal install vs competitor's $633; no 1-star review text available in evidence.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 32 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Quoted $185 for garbage disposal install (customer-supplied) vs competitor's $633 quote for identical 20-minute job; arrived 15 minutes after call.
1 cited review
“After getting a absurd quote from a large heating, plumbing and electric company of $633 to install a new garbage disposal which I am supplying, (same make and model) for a 20 minute job! I called Dan at Boston Plumbing. I caught them at a good time because 15 minutes later, Dan and John were at my house. $185. dollars and 20 minutes later we had a brand new disposal!”
Christmas Eve drain clearing, Thanksgiving faucet repair (no holiday rate charged), and within-one-hour water heater installation after emergency call — 3 separate holiday/emergency responses documented.
2 cited reviews
“This most recent time, we called the day before Thanksgiving for a faucet repair. They were there in about 90 minutes, had the issue fixed in no time, and didn't give us any nonsense about emergency rates or holiday rates, etc.”
“Within one hour they had a tech out here to install the new heater. They were efficient, clean and provided me with one of the highest rated water heaters at an excellent price.”
Cited in 3 of the 32 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
5 of 32 analyzed reviews are 1-star (reviewConsistency=0.438) — well below their 5-star majority; negative review text not available in evidence quotes to characterize specific complaints.
The evidence — in reviewers' own words
Critical
“In 2014 I contracted a General Contractor (GC) to manage the addition of 1,000 sq.ft. to the first floor of my house. The addition included remodeling my already existing first floor, which is about 2,000 sq.ft. The GC hired sub-contractors for different jobs. In Sept 2014, my GC hired Boston Plumbing, named after Daniel Boston, President, to do a plumbing job in my basement. Before I go further I need to mention …”
“Sold me a home service subscription I did not want. Only realized it after recieving the receipt. Presented it as part of the service. Very deceptive. Further aggravating the situation the Plumbers did not show until the following day after scheduled.This is formerly Boston Plumbing now under different ownership.”
“Used to replace radiator but should've gone with more qualified and experienced person....no issue really with radiator but since he did it I had continual water coming out of overflow onto garage roof which never ever had before. To summarise, I've had to have a new garage roof costing thousands of pounds. So, polite young man but seriously question his qualifications due to cost incurred resulting from the …”
Positive
“Had Boston Plumbing out Christmas Eve morning to clear drain to street . Had 15 people over that night. They were on time and did a great job ! Would recommend them to very one . Thanks Boston Plumbing !”
“Mike replaced a defective ejection pump for me. Was on time, extremely professional, figured out the problem immediately. Price was reasonable, areas was cleaner when he left than when he got there. Strongly recommend.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2014.
Across platforms
Should you hire Boston Plumbing Inc?
Best for
- Budget-conscious homeowners
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Boston Plumbing Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Boston Plumbing Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Libertyville · Algonquin · Bristol