BMW Plumbing & Sewer
Plumber · Buffalo Grove, IL · Open 24 hours per Google listing
Our verdict
4.9★ on 384 reviews but only 5 analyzed (thin signal); 4 of 5 are 5-star; same-day dispatch confirmed; pricing complaint documents $1,037 kitchen faucet job — $495 labor-only when customer supplied part.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fernando reviewed prior service history before arriving, came fully prepared and walked customer through fix and follow-up steps.
1 cited review
“I called at 9am with a plumbing issue, and by noon, Fernando was at my door, ready to help. By reviewing my service history beforehand, Fernando arrived fully prepared and aware of prior concerns. After completing the job, he walked me through what he had fixed and explained the follow-up steps needed for a lasting solution.”
20+ year customer retention; 24/7 availability confirmed after ownership transition in May 2025.
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Kitchen faucet install cost $1,037 with $79 trip fee; labor-only quote was $495 — above market for basic faucet swap per reviewer.
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Conrad was very nice. That’s it. Not his fault, but the cost of a kitchen faucet and installation and 79.00 to walk in my door was $1,037. I knew he was talking about very high end faucet. Mine is American Standard, not high end. So I asked how much if I bought the faucet and he installed it. $495.00. I will never use you again. Before you bought this business from the previous owner I used them for a toilet problem …”
Positive
“August 2025: I had an excellent experience with Fernando from BMW Plumbing. I called at 9am with a plumbing issue, and by noon, Fernando was at my door, ready to help. His professional, courteous, and confident approach reassured me right away. By reviewing my service history beforehand, Fernando arrived fully prepared and aware of prior concerns. After completing the job, he walked me through what he had fixed and …”
“I used BMW for all my plumbing needs for over 20 years. They were always fair, professional, competent, and friendly. Since Mike Dixon, the owner of BMW Plumbing retired, BMW is now 24/7 Plumbing. I was skeptical but hopeful that I would still get the same high quality service that Mike and his staff offered. For my most recent service, May 2025, I asked for a plumber (Conrad), who I've used for many years, who …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 384 reviews so far. Treat this as a first read.
Newest review in our sample: Aug 2025.
Should you hire BMW Plumbing & Sewer?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own BMW Plumbing & Sewer?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
BMW Plumbing & Sewerisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Evanston · Libertyville