Best Plumbing Best Bath
Plumber · Cedar Rapids, IA
Our verdict
Excellent emergency response and craftsmanship, but pricing transparency is a serious problem—expect bills that may exceed initial quotes by $600+.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: 2-hour service window during business hours (8 AM call, 10:30 AM completion) and same-day return visits on request
1 cited review
“I made the call at 8 AM and Chris had us up and running by 10:30 AM”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High-quality workmanship with professional, detail-oriented approach: 4 of 5 reviewers explicitly praised workmanship quality, punctuality, and attitude
2 cited reviews
“They treated everything as if they were working on their own place”
“I made the call at 8 AM and Chris had us up and running by 10:30 AM”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Honest sales approach: technician offered options without aggressive upselling on water heater replacement
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing disputes: 1 of 5 reviews shows a $600 quote variance (55% markup) with customer noting they can get same work elsewhere for less
Cited in 1 of the 5 reviews we analyzed.
Severe pricing transparency issue: Customer quoted $1,100 for water heater replacement, charged $1,700 without clear explanation or upfront written estimate
Cited in 1 of the 5 reviews we analyzed.
Communication gaps around pricing: Customer reported unclear communication about cost increases before final billing
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I had a disappointing experience with this company. I was told over the phone that replacing my water heater would cost around $1,100. Based on that, I gave the go-ahead. But I was later charged $1,700. Had I been given the accurate quote up front, I would never have proceeded, as I regularly replace water heaters for much less using my own licensed handyman and suppliers. I accept my part for not getting the quote …”
Positive
“OMG! We just received the best service anyone could ask for. We have company coming in for the Easter weekend and needed our sump pump replaced. Molly was able to set us up with a great option for a sump pump. I made the call at 8 AM and Chris the excellent technician had us up and running by 10:30 AM. This is the kind of service you get from a great family owned business. We will never go anywhere else.”
“Best Plumbing updated and did some remodeling on my bathroom. It was an older bathroom, but Best Plumbing did an excellent job. They replaced the shower, surround, tub and the bathroom sink, faucet and drain. The plumbers were very professional, knowledgeable and punctual. I am very impressed with the quality of work they performed. They treated everything as if they were working on their own place. I am very happy …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 32 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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Find plumbers near you
Best Plumbing Best Bathisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Cedar Rapids · Center Point