B&R Plumbing and Heating
Plumber · Smithtown, NY
You call them directly — we don't sell your info or route the call.
Our verdict
Shows up when promised, charges fairly without hidden service fees, and handles emergency frozen pipes expertly—consistently excellent across all dimensions.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviewers praise timeliness and punctuality, with one explicitly noting 'came when they said they would'
3 cited reviews
“did not build in a service call charge, which does nothing but unnecessarily jack up prices”
“extremely thorough and even found out the original plumbing wasn't centered and corrected”
“explained everything to me before doing the work”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Transparent pricing model—explicitly avoids inflated service call charges that competitors use
1 cited review
“did not build in a service call charge, which does nothing but unnecessarily jack up prices”
Goes beyond basic fixes: found and corrected off-center original plumbing, solved difficult frozen pipe issues during extreme cold
1 cited review
“extremely thorough and even found out the original plumbing wasn't centered and corrected”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviewers specifically mention clear communication and explanation of work before and during repairs
3 cited reviews
“explained everything to me before doing the work”
“did not build in a service call charge, which does nothing but unnecessarily jack up prices”
“extremely thorough and even found out the original plumbing wasn't centered and corrected”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Billy and his crew went above and beyond for us. They were extremely thorough and even found out the original plumbing wasn’t centered and corrected the issue. True professionals, fast service and great work. Don’t hesitate to call them, they will take care of you.”
“I am a first time customer of B&R and I will definitely use them again! Professional, considerate and they kept everything clean. They explained everything to me before doing the work. Highly recommend!!! Thanks again Jordan and partner!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 45 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own B&R Plumbing and Heating?
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Find plumbers near you
B&R Plumbing and Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Central Islip · Coram · Ocean Beach · Wading River