Austin's Plumbing LLC
Plumber · Bristol, TN · Open 24 hours per Google listing
Our verdict
Answers emergency calls within 30 minutes and solves complex underground plumbing on-site with no shortcuts, but only 5 reviews limits confidence in pricing consistency.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Bristol, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency responsiveness: answered immediately and arrived within 30 minutes during Thanksgiving weekend crisis
1 cited review
“They answered right away and were at our house within 30 minutes”
All 5 reviewers (100%) praise workmanship quality and attention to detail, including complex jobs like full septic installation and cast iron pipe replacement
3 cited reviews
“Did the full plumbing job from installing pipe work to septic”
“Work completed as discussed, on schedule, at fair price”
“They answered right away and were at our house within 30 minutes”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews highlight fair/honest pricing and no cost overruns
2 cited reviews
“Work completed as discussed, on schedule, at fair price”
“They answered right away and were at our house within 30 minutes”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Proactive problem-solving: saved customer thousands by running new line under driveway instead of tearing it up, added shut-off valve for future access, and offered follow-up landscaping repair
1 cited review
“They answered right away and were at our house within 30 minutes”
Reliable follow-through: one reviewer used Austin's services 3 separate times, another twice, both praising consistency across jobs
1 cited review
“Work completed as discussed, on schedule, at fair price”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We are very happy with the work performed by Austin's Plumbing. We enclosed our carport to put in a second bathroom and a laundry room. They did the full plumbing job from installing pipe work to septic, installed all plumbing needed for both rooms as well as the finishing touch of hooking up the sink faucet and shower head. I'd highly recommend them.”
“I’ve used Austin’s services on three separate occasions. Most recently, he dug a trench for an underground utility run. Previously, he installed the main water line trunk and the sewage discharge pipe. Each time, the work was completed as discussed, on schedule, and at a fair price. He is prompt, communicates clearly, and follows through on what he commits to. The workmanship has been solid, with no shortcuts …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 168 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Austin's Plumbing LLC?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Whole-house repiping
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Austin's Plumbing LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.