Assured Plumbing & Heating
Plumber · Patchogue, NY · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
Excellent workmanship and will answer calls at 2am, but expect aggressive pricing that may be 50-150% above market rate for the same 20 minutes of work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Available for true emergencies: willing to respond anytime of day or night, including weekends and holidays
1 cited review
“He will be there anytime of day or night and return if something is wrong.”
High-quality workmanship when work is performed (2 reviewers noted 'excellent workmanship' and 'awesome service')
1 cited review
“EXCELLENT WORKMANSHIP.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Will return to fix problems if initial work fails
1 cited review
“He will be there anytime of day or night and return if something is wrong.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two of five reviews (40%) describe aggressive overpricing and billing disputes, with one documented case of $600 labor charge for 20 minutes of work
“Completely ripped off my family. Over the top prices.”
Cited in 2 of the 5 reviews we analyzed.
Red flag
High review variance (43-point spread) indicates wildly inconsistent customer experiences, with 1-star reviews citing rip-offs versus 5-star reviews praising service
“Completely ripped off my family. Over the top prices.”
1 more cited review
“He will be there anytime of day or night and return if something is wrong.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Severe pricing issues: one reviewer paid $200 dispatch fee + $600 labor charge (quoted $1,025 total) for 20 minutes of work when the part cost $389 online; another reports being 'completely ripped off' with 'over the top prices'
“Completely ripped off my family. Over the top prices.”
Cited in 2 of the 5 reviews we analyzed.
Poor customer service and communication: one reviewer reported unfriendly, unhelpful service and dismissal of pricing concerns
“Completely ripped off my family. Over the top prices.”
Limited diagnostic commitment: plumber arrived for boiler issue, saw inducer fan motor problem, but left without attempting diagnosis or repair when part wasn't in truck
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Completely ripped off my family. Terrible customer service, over the top prices. Not friendly or helpful. Do not use this Plummer! They stink.”
“Want to write about a bad plumbing experience. Saturday night our boiler stopped working in the middle of the night. Temperature was -5F with wind chill. In the morning I called Assured Plumbing I was told over the phone that they will charge me $200 dispatch fee but if I let them do the work they will subtract that from the cost of the work. When the plumber arrived he saw that my boiler is making noise from the …”
Positive
“MY EXPERIANCE WITH ASSURED PLUMBING WAS GREAT. EXCELLENT WORKMANSHIP.”
“This man is honest. He will be there anytime of the day or night and he will return if something is wrong. He works hard and is excellent at problem solving. People call him because he will come late at night, on weekends and holidays and then get angry when he charges for the service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 5 reviews so far. Treat this as a first read.
Newest review in our sample: May 2023.
Own Assured Plumbing & Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Assured Plumbing & Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Coram · Central Islip · Ocean Beach · Wading River