Asap Sewer & Drain Cleaning LLC
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Based on review analysis
1 concern
1 of 5 reviews reports deceptive billing practices (inflated labor hours + undisclosed vehicle fee), which is a significant concern for emergency calls where cost verification is difficult at 2am
Trust Score: 0/100 · Based on 412 reviews
Solid pickOur Verdict
#13 of 19 in Green Bay, WI
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need clear communication and upfront explanations
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 412 Reviews Tell Us
Emergency Response
4 of 5 reviewers praise rapid emergency response, including same-day and next-morning arrivals during nights/weekends
Emergency and burst pipe repair
What To Watch Out For
Labor billing appears padded: one reviewer reports technician billed 1.5 hours but was on-site only 20 minutes actual work, with multiple hardware store runs suggesting inadequate truck stocking
Hidden fees: $50 vehicle maintenance charge added to invoice even though truck lacked necessary plumbing parts
Pricing inconsistency: 3 small valve replacements quoted at $650, which one reviewer found excessive; another reviewer noted 'reasonable cost' for drain clearing—suggests pricing varies significantly or lacks transparency
1 of 5 reviews reports deceptive billing practices (inflated labor hours + undisclosed vehicle fee), which is a significant concern for emergency calls where cost verification is difficult at 2am
Quality & Professionalism
4 of 5 reviewers highlight knowledgeable, professional technicians (Eric, Tom, Seth named) who explain issues and keep customers informed
Communication
4 of 5 reviewers highlight knowledgeable, professional technicians (Eric, Tom, Seth named) who explain issues and keep customers informed
Pricing
Hidden fees: $50 vehicle maintenance charge added to invoice even though truck lacked necessary plumbing parts
Pricing inconsistency: 3 small valve replacements quoted at $650, which one reviewer found excessive; another reviewer noted 'reasonable cost' for drain clearing—suggests pricing varies significantly or lacks transparency
Customer reviews
Reviews from Google, Yelp & more
I highly recommend this company. We had an issue with our hot water running slow in our kitchen. I messaged Eric with ASAP sewer and drain. He responded immediately and was able to come over the same day to diagnose the issue. He was very personable and polite. Our plumbing issue was resolved quickly. Overall communication, timilessness, affordability, and results were spot on!
I am blown away with the great work ASAP, specifically Eric, did. Our drains were backing up and despite our best efforts we couldn’t get them unclogged. We were super nervous there was a bigger issue going on. Called Asap right away in the morning and within an hour and half they were on their way. Eric was super knowledgeable and helpful. He kept me informed the whole time and thankfully cleared the line. I’m very appreciative of the efficiency and reasonable cost for this crappy ‘pun definitely intended’ job. Thanks Eric at Asap Sewer and Drain Cleaning.
We had a tank alarm on a Saturday night and ASAP plumbing was there right away Sunday morning after calling several other plumbers. We were up and running within 2 hours. I didn’t catch the plumbers name, but he was fantastic to work with! Thanks so much!
Overcharges, per their invoice the employee was here 1.5 hours, not true, he had to keep running to hardware store because they don’t have parts on truck! He was here 20 minutes of actual work. 3 small kitchen vals replacement $650.00! Would not recommend this company. Also you pay a $50.00 vehicle maintenance fee for their vehicle with no plumbing parts on it!
ASAP swear and drain has been crucial the last month with the weather in Alaska. They have done late night drain clearing and dethaws across the Matsu for our property management company getting water and waste working right for the tenants. I cannot recommend them enough. Tom and Seth have been easy to work with and so kind to our tenants while helping them understand the issues to prevent them in the future as well. Knowledgeable, professional, and timely. 10 stars.
Business details
Service area
Based in Green Bay. Serves 6 nearby cities within 20 miles:
Asap Sewer & Drain Cleaning LLC