Area Plumbing & Sewer Co, Inc.
Plumber · Hammond, IN
Our verdict
Area Plumbing & Sewer carries a 4.1★ Google rating from 71 reviews with 17 one-stars (reviewConsistency=0.275); sewer line rodding and water line breaks handled well, but surprise billing, a stuck snake left in pipe, and multiple no-call-no-shows are documented.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 71 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Sewer line rodding completed quickly and efficiently; Joe called ahead and cleared clogged main line in a 'timely manner' per 1 review.
1 cited review
“I had Area Plumbing & Sewer Company out this morning. Joe called me to let me know they were on their way. I needed my sewer line rodded out. They were quick and efficient and got the job done in a timely manner. Joe and Alex were very courteous.”
Cited in 2 of the 71 reviews we analyzed — 1 cited review not excerpted here.
Water service line break handled with a crew in a timely and professional manner per 1 review.
Cited in 1 of the 71 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Plumber's snake left stuck in customer's pipe; office staff yelled at customer who called to have it retrieved, then never called back—customer told to sue them by a second company.
Cited in 1 of the 71 reviews we analyzed.
Red flag
Water heater assessed for 5 minutes; team quoted $2,500 for full replacement; second plumber fixed it in 10 minutes for a fraction of the cost.
“An older fella and younger guy came out and looked at our water heater tank for about 5 minutes and told us we needed to replace the whole thing for $2,500. Had a different plumber come out and he fixed ours in about 10 minutes!! For a fraction of the cost, it apparently was an easy fix!”
slow_response theme in 7 of 71 reviews; documented no-call-no-show with next appointment 4 days out and no proactive notification.
“Had appt, no call no show. Had to call them and they said they were backed up, ok things happen its understandable, but we'd have to wait another 4 more days. If they would of at least called I wouldn't be writing this review!”
Bill escalated from $225 written quote to a higher amount without pre-authorization; customer charged for second visit after first plumber went to wrong door.
Cited in 2 of the 71 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 71 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Waited for them to come and after the 3 hour window, no one came or called. So I called and asked what was going on and I was told they got backed up and couldn't come for 4 more days. Ok so I understand things happen, but no call, unprofessional!”
“Worst service ever!! The plumber who came out was very nonchalant and irritated. They got their rode stuck in my pipe and the older guy left to sit in the car and didnt say anything. The other guy looked apologetic but didnt have much to say but we will email you our quote.I called them back asking if they could just come and get there rode out. The lady who answer the phone yelled at me saying it was our fault and …”
“About two weeks ago, area plumbing sent a guy out to repair a drainage problem from the bathtub in the apartment that I rent out. They gave me a written quote for $225. They needed to access the business on the first floor. The plumber told me he could not get in the door. Apparently, he was trying to get in, the wrong door. The business was open, but he wound up leaving anyway. The next day, a different plumber …”
Positive
“Had area plumbing out for a water service line break. Scott and Peter showed up with a crew and took care of the job. They were very professional and job was done in a timely manner. I will be using them for all of my future plumbing needs that is for sure”
“My main sewer line was clogged, I called Area Plumbing and I got very fast service. Would highly recommend and will definitely call them again if any other plumbing issues pop up.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Area Plumbing & Sewer Co, Inc.?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Area Plumbing & Sewer Co, Inc.?
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Find plumbers near you
Area Plumbing & Sewer Co, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Hammond · Portage · Orland Park · Monee