Apex Pros Plumbing, Electrical, Heating and Air
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Mid-Range
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Trust Score: 0/100 · Based on 629 reviews
Solid pickOur Verdict
#11 of 17 in Newark, OH
- Emergency and same-day calls
- Complex installs and remodels
- Emergency and burst pipe repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 629 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Pricing significantly above market rate: 1 of 5 reviewers reports repair cost exceeding the price of a full replacement unit
Quality & Professionalism
Transparent communication and methodical diagnostics: 3 reviewers highlight clear explanations, text updates, and thorough problem-solving approach
Communication
Exceptional emergency responsiveness: 2 of 5 reviewers specifically praise sub-2-hour Saturday arrival and same-day service activation
Transparent communication and methodical diagnostics: 3 reviewers highlight clear explanations, text updates, and thorough problem-solving approach
Pricing
Pricing significantly above market rate: 1 of 5 reviewers reports repair cost exceeding the price of a full replacement unit
Customer reviews
Reviews from Google, Yelp & more
Zaine was amazing! He explained what was wrong with my furnace in a way I would understand and so super nice! Timing was amazing and Zaine was at my house within 2 hours of me calling in to get a service on a Saturday! He did not have the part on hand to fix my furnace but he was able to get it working until he returned on Monday with the replacement part and installed it in less than 5 mins. Thank you so much again!
It was Saturday and I scheduled an appointment online for a Monday. I got a call a few minutes later saying they actually had an opening today. Zaine was here in about an hour from that phone call and he had us all fixed up in about a half hour. VERY impressed with the service, efficiency and expertise of this company. Oh and the price was affordable! Well done APEX
Had a mysterious electrical issue and needed help. Two other electricians never returned our calls. Got a same day appointment with Apex, which I was able to easily book online. Text updates throughout the day. When Abdullah arrived, he asked questions about the issue and methodically checked all possible causes. He diagnosed the problem, provided clear explanations about everything he was doing, and easily corrected the issue for us. Great experience with a friendly and competent young man. Five star service!!
I was very impressed with the technician, Eli, that came out. He explained things very well and was super attentive and knowledgeable. He was able to get things fixed quickly. I was also very happy with the speed at which I could get an appointment. The pricing was very expensive compared to others. The repair cost more than a new water tank/heater, so that was kind of surprising.
Lindsey Burks was our electrician today. He arrived promptly at the scheduled time. We needed to have a ceiling fan repaired. He was both friendly and knowledgeable. He knew immediately what the problem was. He fixed the fan in a reasonable amount of time at a fair price. My husband and myself would both HIGHLY recommend!!
Business details
Service area
Based in Newark. Serves 4 nearby cities within 20 miles:
Apex Pros Plumbing, Electrical, Heating and Air