Apex Pros Plumbing, Electrical, Heating and Air
Plumber · Newark, OH · Open 24 hours per Google listing
Our verdict
Fast weekend/emergency response (under 2 hours) with excellent communication, but pricing runs significantly higher than competitors for equivalent work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Newark, OH · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 2 of 5 reviewers specifically praise sub-2-hour Saturday arrival and same-day service activation
1 cited review
“At my house within 2 hours of me calling on Saturday”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent communication and methodical diagnostics: 3 reviewers highlight clear explanations, text updates, and thorough problem-solving approach
3 cited reviews
“Same day appointment, text updates, clear explanations”
“At my house within 2 hours of me calling on Saturday”
“Repair cost more than a new water tank/heater”
Online booking convenience with proactive service upgrades: reviewers note easy scheduling and offers to accelerate appointments
1 cited review
“Same day appointment, text updates, clear explanations”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing significantly above market rate: 1 of 5 reviewers reports repair cost exceeding the price of a full replacement unit
“Repair cost more than a new water tank/heater”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Zaine was amazing! He explained what was wrong with my furnace in a way I would understand and so super nice! Timing was amazing and Zaine was at my house within 2 hours of me calling in to get a service on a Saturday! He did not have the part on hand to fix my furnace but he was able to get it working until he returned on Monday with the replacement part and installed it in less than 5 mins. Thank you so much again!”
“It was Saturday and I scheduled an appointment online for a Monday. I got a call a few minutes later saying they actually had an opening today. Zaine was here in about an hour from that phone call and he had us all fixed up in about a half hour. VERY impressed with the service, efficiency and expertise of this company. Oh and the price was affordable! Well done APEX”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 629 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Apex Pros Plumbing, Electrical, Heating and Air?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Apex Pros Plumbing, Electrical, Heating and Air?
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Nearby: Newark · Frazeysburg · Somerset