Alco Air
Plumber · Longview, TX · Open 24 hours per Google listing
Our verdict
Primarily an HVAC company (Alco Air) appearing in plumbing results; 3 of 5 analyzed reviews are 5-star but 1 one-star details $14,000 in estimated overcharges across 3 separate visits — pricing integrity a documented concern.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Longview, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day service confirmed in 1 review; fast_response theme in 1 of 5 reviews; technician communication rated excellent in one 5-star review.
1 cited review
“Professional, honest, and efficient. We couldn't be happier with their work! They took time to find answers to all of the problems we were having due to another company's improper installation. The communication was excellent from start to finish.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Repeated overpricing pattern documented: 1-star reviewer obtained second opinions on 3 separate ALCO estimates, saving $14,000 total; attributes inflated quotes to post-acquisition pricing shift.
“The last three times I got an ALCO estimate to do work, I got a second opinion. EVERY TIME, the second opinion I got told me the problem was much less $$$ than what ALCO recommended. I went with the second opinion (different companies) every time. TOTAL SAVINGS BY NOT GOING WITH ALCO: $14,000.”
Red flag
Workmanship complaints in 3-star review: vents installed with holes, scratches, and debris left on property; dirty work shirts abandoned on-site; no debris hauling capacity.
“The vents installed were mostly done horribly, leaving holes, scratches, debris and messy looks afterwards... The workers left multiple dirty work shirts laying around on my property.”
Pricing consistently above market per multiple quotes: expensive theme in 1 of 5 reviews; reviewer saved $14,000 by seeking second opinions across 3 visits.
“The last three times I got an ALCO estimate to do work, I got a second opinion. EVERY TIME, the second opinion I got told me the problem was much less $$$ than what ALCO recommended. I went with the second opinion (different companies) every time. TOTAL SAVINGS BY NOT GOING WITH ALCO: $14,000.”
1 more cited review
“The vents installed were mostly done horribly, leaving holes, scratches, debris and messy looks afterwards... The workers left multiple dirty work shirts laying around on my property.”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Rats had destroyed our ducts, so Alco came out and replaced them and the vents, and added a new one in an unvented bathroom. Overall, they were pretty professional and efficient, but there were a couple of annoying things: - The workers left multiple dirty work shirts laying around on my property. - The workers used my rented dumpster to dump everything, which was fine, but had I not had it, would they have left the …”
Positive
“Had an issue with my unit and they came right out, blessed us to be back running same day. Justin was quick and helpful to our family. Highly recommend and will use in the future”
“Professional, honest, and efficient. We couldn’t be happier with their work! They took time to find answers to all of the problems we were having due to another company’s improper installation. They had everything fixed the next day. The communication was excellent from start to finish and everyone was extremely nice! We would absolutely recommend Alco to anyone needing HVAC work.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,724 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Alco Air?
Hire if
- You need clear communication and upfront explanations
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Alco Air?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Longview