Al Terry Plumbing, Heating & AC
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 1296 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1296 Reviews Tell Us
Emergency Response
4 of 5 reviews explicitly mention fast scheduling or next-day emergency response capability
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses; all 5 reviews are 5-star ratings with no complaints
Quality & Professionalism
All 5 reviews praise technician professionalism and courtesy by name (Alex, Jayden, Warren, Drake, Cameron, Eddy, Nick, Branden)
Thorough communication: reviews document pre-work walkthroughs, on-the-way updates, and post-work explanations
Clean, respectful work practices emphasized across 3 reviews; crew respects home and doesn't pressure unnecessary upgrades
Communication
Thorough communication: reviews document pre-work walkthroughs, on-the-way updates, and post-work explanations
Respect for Your Home
Clean, respectful work practices emphasized across 3 reviews; crew respects home and doesn't pressure unnecessary upgrades
Customer reviews
Reviews from Google, Yelp & more
As usual the service by Al Terry's team was professional, courteous and expertly done. They installed a new heating register for us and the difference it has made already is amazing. Special recommendation and thanks to the pair of technicians we had --Alex and Jayden. They were very friendly and helpful, answering all our questions, even those not related to the installation. A great NH company!
I was able to book an appointment online quickly and easily within a few days of needing some non-emergency work. The staff were extremely accommodating, understanding, and very knowledgeable. They were prompt in providing updates and letting me know when they were on their way. While in my home, they went above and beyond to make sure everything was working properly. They were respectful, thoughtful, and easy to have around, even while I continued my workday. Before starting the project, they walked me through the entire process and made sure I understood what was going to happen. At the end, they reviewed the completed work with me and carefully explained the receipt. Warren and Drake were an absolute delight to have in my home. They were kind and respectful not only to me and my home but to one another during the entire job. I would highly recommend them to anyone in need of plumbing services.
Al Terry has been excellent. My 23 year old High Velocity AC Failed, they did some basic repair attempts and quickly recommended replacement due to age. I agreed. AC installation cost has essentially doubled since 2020 due to inflation and government environmental mandates so I got 3 estimates. 2 of the 3 were nearly identical so stuck with Al Terry since they were familiar with the situation. Everyone was polite, helpful and professional. Installation of my system took 2 solid days, the installers were great. Got it running just in time, going to be 93 degrees tomorrow! Appreciate the nice Veterans Discount! 2nd review of this excellent company. Had no hot water, Boiler shut down and wouldn't restart. As always, Jen very helpful was able to get technicians here the VERY NEXT DAY, early morning. Techs were right on time, polite and professional. Turned out it was my 10 year old side Venter with a seized motor preventing the boiler from running. They did a full cleaning, and replaced the fan, everything is working great! Reasonable price and appreciate the military discount. 5 stars!!
Nick was great, got right to the point. He explained my cooling and heating system. No pressure to buy. Family-owned company is what made the experience even better. I'm looking forward to being a new customer. Thanks Nick, you represent the company with professionalism and honesty. The install was great !! great clean happy crew. I made the right choice going with Al Terry. Here and gone in 1 1/2 days. AC and Furnace. Thanks Branden, it was great to meet your crew. No mess, super clean up when they were done. THANK YOU !!!
We were extremely pleased with everything and everybody within the Al Terry organization. Cameron and Eddy did a great job installing our mini split. We will continue to use AT for any future projects. Thank you for your quality workmanship.
Business details
Service area
Based in Derry. Serves 6 nearby cities within 20 miles:
Al Terry Plumbing, Heating & AC