Al Terry Plumbing, Heating & AC
Plumber · Derry, NH
Our verdict
Dispatches technicians next-day for emergencies with consistently professional crews, but limited sample size means pricing fairness claims rest on just one review mentioning 'reasonable price.'
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 14 plumbers we've reviewed in Derry, NH · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise technician professionalism and courtesy by name (Alex, Jayden, Warren, Drake, Cameron, Eddy, Nick, Branden)
3 cited reviews
“They were very friendly and helpful, answering all our questions.”
“Techs were right on time, polite and professional. Reasonable price.”
“No pressure to buy. The install was great. No mess, super clean up.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews explicitly mention fast scheduling or next-day emergency response capability
2 cited reviews
“Techs were right on time, polite and professional. Reasonable price.”
“No pressure to buy. The install was great. No mess, super clean up.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Thorough communication: reviews document pre-work walkthroughs, on-the-way updates, and post-work explanations
1 cited review
“They were very friendly and helpful, answering all our questions.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Clean, respectful work practices emphasized across 3 reviews; crew respects home and doesn't pressure unnecessary upgrades
1 cited review
“No pressure to buy. The install was great. No mess, super clean up.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“As usual the service by Al Terry's team was professional, courteous and expertly done. They installed a new heating register for us and the difference it has made already is amazing. Special recommendation and thanks to the pair of technicians we had --Alex and Jayden. They were very friendly and helpful, answering all our questions, even those not related to the installation. A great NH company!”
“I was able to book an appointment online quickly and easily within a few days of needing some non-emergency work. The staff were extremely accommodating, understanding, and very knowledgeable. They were prompt in providing updates and letting me know when they were on their way. While in my home, they went above and beyond to make sure everything was working properly. They were respectful, thoughtful, and easy to …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,296 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.