Akian Plumbing, Heating, Cooling & Electric

Mike G. was very thorough and spent at least 2 hours checking our system, examining the two condensers, changing filters and giving me updates. He was friendly and informative. The price was reasonable. We're very happy with the service.

Our 3-year-old heat pumps stopped cooling, so we contacted Akian to see if they could send someone out as soon as possible. In the meantime, we did our own troubleshooting and shared everything we had already tested with Akian’s service team. Zach followed up personally, reviewed our diagnosis, and walked us through a few additional checks over the phone. Based on that, he decided to come out himself to troubleshoot further. He quickly identified that the refrigerant was low, confirmed our diagnosis, and helped schedule the service within just two days. He returned promptly and fixed the issue. Zach is outstanding at what he does — efficient, knowledgeable, and highly professional. Those qualities are hard to find these days. Thank you, Zach. We truly appreciate your help and dedication. Keep up the great work!

Akian just replaced all of our 20-year-old heating and cooling systems, a task that required the installation of two high-efficiency heat pumps, plus air handlers, for heating and cooling; a 2-ton system, with air handler, for cooling only; and a 1-ton mini-split heating and cooling system for a dedicated basement space. The systems were also fitted with new humidifiers, and our upstairs ducting was reconfigured to add an extra zone. In all, it was an extensive amount of work that was performed flawlessly by Akian over seven consecutive workdays. After receiving several quotes, we felt the most comfortable with Matt from Akian sales. The pricing was fair, and he was the most knowledgeable salesperson who provided a quote for the work. The installation team consisted of Zach, Tony, Brendan, and Chris. The team thoughtfully called every morning with their planned arrival time and were professional, courteous, and a pleasure to have onsite each day. The quality of work was exceptional; modern equipment requires 8-core thermostat wires, and Chris did an excellent job threading the wires through the walls of a 1930s-era house. Zach, Tony, and Brendan took great care in removing the existing equipment and fitting the new units, four inside and four outside. They put down and took up drop cloths each day and were very careful to maintain clean areas throughout the project. Working with Akian was a pleasure, and we are very happy with the new heating and cooling systems. I highly recommend the company.

The Akian team agreed to help me diagnose and fix my 2 unit HVAC system, we purchased our home newly renovated in 2024, and experienced recurrent problems with the HVAC system that the original installer said he could fix, but after 1.5 years of intermittently coming by to attempt a new 'fix' he stopped responding. It was very difficult to find another company to help me with our system as it was still under warranty and installed by someone else, but Akian agreed and Matt diagnosed the main problem almost immediately as he could tell by the sound that there was water in the inducer motor. Antonio came next to do a more thorough analysis and identified what was installed improperly and some incorrect wiring, they were able to adjust the installation and fix all of the problems I was experiencing, and now the system is finally running perfectly with no issues. Very glad to have found them and have Antonio and the rest of the team available to maintain our systems and repair any issues in the future, Antonio clearly has a wealth of experience and really knows what he's doing.

I had an old furnace ready to break. Matt B came over and discussed the situation with me and answered all of my questions. He a lot of time to make sure I understood all the options I had. I decided the best option would be to replace the furnace. It had already broke down unexpectedly in the cold prior to the most recent 2 foot snow storm and I am supposed to leave for a ski trip in 2 days during another artic blast and possible snow storm. Matt was able to schedule delivery and installation for the next day. Andres and Greg came over in crappy roads and installed my furnace in one day. I am so thankful for the help cooperation between everyone to help out stay warm and avoid frozen pipes. Highly recommend!