Akian Plumbing, Heating, Cooling & Electric
Plumber · Arlington, MA · Open 24 hours per Google listing
Our verdict
Expert technicians who excel at complex diagnostics and installations, with exceptional responsiveness even for warranty issues and emergency furnace replacements.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Somerville, MA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional diagnostic skills: 3 of 5 reviews highlight ability to quickly identify root causes (water in inducer motor, low refrigerant, improper wiring from previous installer) that other companies missed or failed to fix.
1 cited review
“Zach is outstanding at what he does — efficient, knowledgeable, highly professional.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Emergency scheduling capability: 2 of 5 reviews document same-day or next-day service during urgent situations (furnace failure before arctic blast, heat pump failure in summer).
1 cited review
“Zach is outstanding at what he does — efficient, knowledgeable, highly professional.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship on complex projects: Large-scale HVAC system replacement involving 4 inside/outside units, new ducting, humidifiers, and challenging 1930s-era wiring completed flawlessly over 7 days with professional daily communication.
Cited in 1 of the 5 reviews we analyzed.
Willingness to service non-original equipment: Agreed to diagnose and repair HVAC system installed by competitor, a service many companies refuse due to warranty complications.
Cited in 1 of the 5 reviews we analyzed.
Consistent team professionalism and courtesy: 2 reviews explicitly praise politeness, drop-cloth cleanliness, morning courtesy calls, and pleasant on-site demeanor across multiple technicians.
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Mike G. was very thorough and spent at least 2 hours checking our system, examining the two condensers, changing filters and giving me updates. He was friendly and informative. The price was reasonable. We're very happy with the service.”
“Our 3-year-old heat pumps stopped cooling, so we contacted Akian to see if they could send someone out as soon as possible. In the meantime, we did our own troubleshooting and shared everything we had already tested with Akian’s service team. Zach followed up personally, reviewed our diagnosis, and walked us through a few additional checks over the phone. Based on that, he decided to come out himself to troubleshoot …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,838 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Somerville · Norfolk · Westford · Andover