Air Temp Solutions - AC Repair, Heating Repair, Water Heater Repair & Plumbing Newark DE
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 2166 reviews
Our Verdict
#6 of 15 in Newark, DE
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 2166 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
2 reviews mention membership programs or upselling
Upselling concerns
Quality & Professionalism
Proactive workmanship: technicians identify and fix problems beyond the initial service call (basement sealing, duct cleaning explanations)
On-time job completion and professional conduct; one customer reports 6-year loyalty
Communication
All 5 reviews praise honest pricing approach and refusal to oversell; technicians actively explain options and respect customer budgets
Strong communication pattern: 4 of 5 reviews explicitly mention clear explanations, status updates, and patience in educating customers
Pricing
All 5 reviews praise honest pricing approach and refusal to oversell; technicians actively explain options and respect customer budgets
Customer reviews
Reviews from Google, Yelp & more
I had a great experience with my HVAC technician, Josh. He was knowledgeable, patient, and took the time to thoroughly explain everything to me in a way I could understand. Josh arrived on time, was honest about what needed to be done, and didn’t try to upsell unnecessary services. I really appreciated how he walked me through the best options to prepare for future seasons, helping me make informed decisions about maintenance and upgrades. I highly recommend their services to anyone looking for reliable and trustworthy HVAC support.
Great experience from start to finish. John serviced our tankless water heater and went above and beyond by noticing light coming into the basement around the pipes and AC lines, then sealing them with caulk. That attention to detail was really appreciated. He was also very pleasant to talk to and took the time to explain things clearly. I would absolutely recommend this company.
We had Air Temp Solutions come out and install a new HVAC system after ours broke during the 2026 blizzard here in Delaware. Jeff came out to do a diagnostic visit first, and then we had Al Mayweather come over to discuss our options with us. They were thorough in explaining our options and explained their POV and recommendations clearly and succinctly. Ultimately we trusted them to do the job correctly, even though the project was at a higher price point than we had estimated. The install guys were great and as unobtrusive as possible, and got the job done on time.
I had a great experience with Kyle (Kellam). He did very thorough duct cleaning and took the time to explain what he was doing and what he was seeing along the way. I really appreciated how careful and professional he was throughout the process. My furnace is quite old and clearly at the end of its life, but I was hoping to keep it running a bit longer to save money. He made an honest effort to troubleshoot and repair it, clearly explained the limitations, and didn’t try to upsell me or pressure me into an immediate replacement. His approach felt realistic and respectful of my budget. I would definitely recommend him to anyone looking for reliable service.
We have been loyal customers of Air Temp Solutions for about 6 years and called them to install a hot water heater and a kitchen sink at our new house. Both were still working, but needed to be replaced. Kyle and Harry gave us several options for each item and told us about financing. They are both very knowledgeable and left the place clean when the job was done. They checked in with me on the status of each job and before they had to run out to get parts/took a break for lunch. Overall, we are very happy and would highly recommend!
Business details
Service area
Based in Newark. Serves 11 nearby cities within 20 miles:
Air Temp Solutions - AC Repair, Heating Repair, Water Heater Repair & Plumbing Newark DE