Advanced Plumbing & Rooter Service
Plumber · Livermore, CA
Our verdict
Excellent craftsmen with stellar reviews, but diagnostic/service fees can shock you—one customer was charged $460 for a consultation that led nowhere.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Livermore, CA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise professionalism, punctuality, and technical skill; Edgar and Maxx specifically called out by name for going extra mile
3 cited reviews
“Edgar took time to answer all questions and explain clearly.”
“Pricing was honest and fair, quality exceeded expectations.”
“The team was professional, punctual, and highly skilled.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Rapid responsiveness: Bill returned calls at start of day, Maxx arrived next day as scheduled, Edgar answered questions thoroughly
2 cited reviews
“Edgar took time to answer all questions and explain clearly.”
“Pricing was honest and fair, quality exceeded expectations.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
3 of 5 reviewers explicitly mention honest pricing and fair work; one major sewer line replacement previously satisfied the same customer
1 cited review
“Pricing was honest and fair, quality exceeded expectations.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews reports sticker shock on diagnosis—$2,200 quote vs. competitor's 'significantly lower' for minor water meter leak repair, raising concerns about pricing consistency on smaller jobs
Cited in 1 of the 5 reviews we analyzed.
Diagnostic visit fee structure appears aggressive: $460.22 charge for site visit including $125 service fee and $275 digging, leading customer to cancel when competitor quoted significantly lower for same repair
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Mixed Experience – Great Past Work, But Disappointed This Time I’ve worked with Advanced Plumbing and Rooter Service before and had a great experience with a major trenchless sewer line replacement. That job was handled professionally, and I was very satisfied with the outcome and pricing. Based on that, I called them again when I noticed a leak near the water meter. Bill responded promptly and scheduled a …”
Positive
“Edgar and Augusto were great from start to finish. Edgar really went the extra mile and took the time to answer all of my questions and explain everything clearly. Both were professional, friendly, and easy to work with. I truly appreciated their honesty and attention to detail. I would highly recommend them to anyone looking for quality plumbing service.”
“Edgar and Augost were amazing! They got the job done quickly and efficiently, and their level of professionalism was outstanding from start to finish. They were knowledgeable, respectful, and took the time to make sure everything was done right. The pricing was honest and fair, and the quality of work exceeded my expectations. I would highly recommend them to anyone looking for reliable service, honest pricing, and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 575 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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