Advanced Plumbing & Drain Cleaning, Inc.
Plumber · Athens, GA · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
4.7★ across 53 reviews with 90.6% positive; BBB A+ rated; technicians Kelsey and Colin named repeatedly for complex diagnostics, but 2 reviews cite rude behavior and 2 cite overpricing — 5 total 1-star reviews in 64 analyzed.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Athens, GA · compare all →
Our opinion, based on the 64 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Kelsey Davis led a multi-contractor septic project with county communication and handled toilet replacement in the same 10-year relationship — cited as irreplaceable for complex jobs.
1 cited review
“Had an unusual & complex septic issue that was challenging to diagnose & resolve. Kelsey Davis & team were superb in technical & communication skills, acting as communication lead w/county & recommending other needed contractors. I would not have gotten through this complex problem without Kelsey as project lead.”
Cited in 2 of the 64 reviews we analyzed — 1 cited review not excerpted here.
Sewer emergency answered on short notice with no extra fees — only company to call back among multiple competitors.
1 cited review
“The only company that called back.came on short notice without extra fees.helped me locate the water shut off despite this being a sewer issue.extremely professional. Showed me some tips to prevent future problems.i now have them on speed dial for future reference.”
Water heater fixed and leaking toilet sealed in under 45 minutes combined during a single visit.
Cited in 1 of the 64 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One reviewer describes the plumber's behavior as very rude and totally unprofessional — in a pool of 64 reviews this is isolated but notable.
“Worst service ever. The behavior of the plumber is very rude. They are totally unprofessional.”
2 reviewers cite pricing as way overpriced — no mid-range pricing data to contextualize.
Cited in 1 of the 64 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 64 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Way overpriced”
Positive
“Advanced Plumbing is far and away the best plumbing company I have ever worked with. They are quick to arrive, extremely knowledgeable, and their professionalism is above and beyond. They are the only company I will use.”
“There is no other plumbing company in the Northeast Georgia region that outperforms Advanced Plumbing in quality of service, professionalism, timeliness, and all-around positive customer experience. If I could give them 6 stars I would. A++”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jul 2025.
Across platforms
Should you hire Advanced Plumbing & Drain Cleaning, Inc.?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Advanced Plumbing & Drain Cleaning, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Athens, GA
Carson PlumbingCAUTIONRanked #12 of 15 in Athens · 4.4★ on 78 Google reviews; 85 analyzed show 67 five-star vs 14 one/two-star — strong workm…MasterCraft PlumbingLOOK ELSEWHERERanked #14 of 15 in Athens · Gets to emergency calls in under 2 hours with transparent pricing and genuinely explains w…See all 15 plumbers we've reviewed in Athens, GA →
Nearby: Athens · Arnoldsville · Ila