Action Plumbing
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Budget-Friendly
Based on review analysis
1 concern
Staff behavior concerns: 2 of 5 reviews (40%) document unprofessional or hostile interactions—one staff member refused to provide information, another plumber described as rude enough to warrant removal from home
Trust Score: 0/100 · Based on 6 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 6 Reviews Tell Us
Emergency Response
Rapid same-day emergency response: at least one reviewer called during off-hours (00:06) and received prompt callback with same-day service
What To Watch Out For
Inconsistent communication and professionalism: one reviewer reported staff member provided no information and hung up abruptly; another reported plumber was so rude they were asked to leave the home
Staff behavior concerns: 2 of 5 reviews (40%) document unprofessional or hostile interactions—one staff member refused to provide information, another plumber described as rude enough to warrant removal from home
Communication
Honest diagnostic approach: multiple reviewers report plumber explained actual problems rather than upselling unnecessary repairs
Inconsistent communication and professionalism: one reviewer reported staff member provided no information and hung up abruptly; another reported plumber was so rude they were asked to leave the home
Customer reviews
Reviews from Google, Yelp & more
I just called the gentleman at action plumbing told him I had drips on a pipe in the cellar I thought it was a leak, he explained condensation wipe it down if it continues leaking fast call him otherwise just condensation.👍❤️👍❤️👍❤️👍❤️👍❤️
Action Plumbing is fantastic! They returned my call promptly and came to my house the same day and explained that I didn’t need to replace one of the items. I highly recommend these guys and have scheduled more work with them!
These guys are the best!!! However, the address here is incorrect. Bills, etc. go to 51 Hampden Knolls Road, Holyoke, MA 01040. FYI!!
The women that answered my called didn’t bother providing me with any information what so ever. Just took my info and said she’ll get back to me then hung up. I won’t be using their service. Unprofessional!
He came to my home for estimate he was so rude that I had to throw him out of my home don't use run
Business details
Service area
Based in Chicopee. Serves 7 nearby cities within 20 miles:
Action Plumbing