Ace Plumbing & Drain Cleaning
Plumber · Dalton, GA
Our verdict
4.6★ across 59 reviews — only called-back plumber out of 14 contacted for a 24-hr service claim; same-day septic work praised with cleanup better than they found it, but one reviewer noted delayed arrival.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 13 plumbers we've reviewed in Dalton, GA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Called back and dispatched same-day when 13 of 14 plumbers advertising 24-hr service did not respond — fixed a drain line break cost-effectively
1 cited review
“The Ace team was the only one of 14 local plumbers who allegedly provide 24-hr service that called back! Not only did they call back, but got the problem addressed and quickly and cost effectively. The crew explained what they found, gave us options and fixed the line break.”
Septic and yard restoration praised — after excavation, tech tidied the lawn better than pre-work condition
1 cited review
“Jordan made sure to tidy up the lawn better than expected. Having a small business myself, I don't recommend service companies lightly, but I highly recommend Ace Plumbing and Drain Cleaning. The folks at Ace are always professional, prompt, and the pricing always Fair.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One reviewer cited slow initial response before eventual same-day dispatch — not truly immediate
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I called them for some bathroom problems. They came out the same day. They were very knowledgeable and professional. And the prices were reasonable as well. I would recommend to anyone who needs plumbing services”
“Excellent Company to do business with. Called on Friday with water leak issue.Tech came on Monday and found leak and repaired quickly. Didn't try to upsale or push upgrades as it is older home . And all at a reasonable cost”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 59 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Ace Plumbing & Drain Cleaning?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Ace Plumbing & Drain Cleaning?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.