Ace Hardware Home Services
Plumber · King Of Prussia, PA
Our verdict
Exceptionally detail-oriented team that diagnoses problems accurately, explains options honestly, and executes complex installations flawlessly—even willing to source parts out-of-state to meet tight timelines.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Philadelphia, PA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviews praise communication and transparency: technicians explain processes step-by-step, offer multiple solution options without pressure, and even suggest cheaper DIY fixes when appropriate
2 cited reviews
“Install had hiccups but installers were pros finding correct solutions.”
“Every single time they locked door and were aware of surroundings.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews highlight fast scheduling and responsiveness: appointments within 2-3 days, Friday calls converted to Wednesday installations, and willingness to source parts from Maryland overnight
1 cited review
“Install had hiccups but installers were pros finding correct solutions.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews report problem-solving excellence on complex jobs: diagnosed and fixed a 10+ year non-functional radiant heating system other HVAC pros couldn't solve, found solutions mid-install, and overcame structural ductwork challenges
1 cited review
“Install had hiccups but installers were pros finding correct solutions.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
3 of 5 reviews explicitly praise cleanliness and attention to detail: drop cloths used, complete cleanup after work, and exceptional security awareness (locking doors and checking surroundings)
2 cited reviews
“Every single time they locked door and were aware of surroundings.”
“Install had hiccups but installers were pros finding correct solutions.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Wonderful staff from beginning to end. Curt was accurate with placing my order. Scheduling was at my convenience. The install had a couple of hiccups but the 2 installers were pros and found the correct solutions. The water tank deliverer was professional and she jumped right in to assist the installers to help with the hiccups and removed the nasty old tank. They worked well together and communicated with me and …”
“Spencer and Dom are the best duo and great guys great conversation very knowledgeable about the heating system solved a problem that would fix my heating system and I would have no more problems. Thanks to Jeff Mccraken who help me with the financing for the heating project.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 4,208 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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Nearby: Phoenixville · Montgomeryville · Pottstown · Concordville