A & R remodeling & repair
Plumber · Georgetown, KY · Open 24 hours per Google listing
Our verdict
Excellent workmanship and pricing with lightning-fast response times, but serious licensing and communication red flags that could expose homeowners to legal liability.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 11 plumbers we've reviewed in Georgetown, KY · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise speed of response and completion, with one noting they were 'in and out before we even had time to speculate'
1 cited review
“So quick to respond, in and out before we speculated”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
4 of 5 reviews specifically mention fair, reasonable, or very reasonable pricing
1 cited review
“So quick to respond, in and out before we speculated”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
4 of 5 reviews highlight high-quality workmanship, including complex diagnostics and detailed repairs
1 cited review
“So quick to respond, in and out before we speculated”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews alleges the company advertises services (foundation drains, water heater installation) that require plumbing and electrical licenses without disclosing licensed credentials; reviewer states they could not locate plumbing or electrical licenses and received evasive responses when asked about licensing
Cited in 1 of the 5 reviews we analyzed.
Red flag
Same reviewer reports receiving a 'nasty message' from the company in response to the negative review, raising concerns about professional conduct and dispute handling
Cited in 1 of the 5 reviews we analyzed.
1 reviewer reports difficulty reaching the business by phone and unprofessional answering (generic 'hello' rather than business name identification)
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Well...I sure couldnt find a plumbing or electrical license for them. Required for moving pipes installing drains inside foundation foot print. Plus water heaters who's doing the electric and plumbing. So...I called the number on their website to ask. Call was Answered as hello. I mention I was trying to reach a plumber maybe I have the wrong number sorry. Answer: No worries click. I'm out!! I don't want a do it …”
Positive
“Ashlee and Ryan did a great job with our project. They were so quick to respond, and then were in and out of the house before we even had time to speculate on how long the work was going to take. Very friendly and the rate was reasonable. I recommend them highly.”
“A & R were fantastic with our bathroom remodel. They turned our terrible 90’s bathroom into a beautiful space with large shower and freestanding tub. Great communication, attention to detail, quality work with very reasonable pricing. Their primary focus was on doing the job the right way and making sure that the customer was satisfied. I would give them 10 stars if I could and would definitely recommend …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 64 reviews so far. Treat this as a first read.
Newest review in our sample: Nov 2025.
Should you hire A & R remodeling & repair?
Best for
- Budget-conscious homeowners
- Drain and sewer work
- Bathroom and kitchen remodel plumbing
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own A & R remodeling & repair?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Georgetown