A-1 Budget Plumbing
Plumber · Aiea, HI · Open 24 hours per Google listing
Our verdict
A-1 Budget Plumbing earns 4.9 stars across 3,076 reviews with BBB A+ accreditation — dominates on same-day availability and fair pricing, with 85% five-star ratings despite a handful of scheduling and unprofessional tech complaints.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Aiea, HI · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day service confirmed across 14 reviews including Sunday calls — office calls ahead and sends techs within hours
2 cited reviews
“A Sunday morning (today( kitchen sink backed up and disposal as well. Called in and was advised that repair would be in the afternoon. We had a house full of visitors and needed the repair ASAP. The office was very professional and empathized they called before he arrived and Jeremy was super addressing the problem right away and was in and out very quickly.”
“I called A-1 Budget Plumbing this morning and Justin came this afternoon! He was so patient and such a super kind person. I got my toilet fixed and a brand new faucet too!!! He had all the parts he needed for the job in his van!”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
35 mentions of budget pricing validation — repeatedly cited as cheaper than Roto-Rooter ($200 vs $500+ for same drain snake job)
1 cited review
“The pricing was around $200 for the service and use of the snake. I would definitely use this company again. They seem very professional and dependable and won't gouge you on the pricing like Roto Rooter which charged me over $500 for the same service.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Techs carry parts in vans, enabling one-trip fixes; office proactively called back a customer after a miscommunication to make it right
1 cited review
“I called A-1 Budget Plumbing this morning and Justin came this afternoon! He was so patient and such a super kind person. I got my toilet fixed and a brand new faucet too!!! He had all the parts he needed for the job in his van!”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Scheduling forced customer into a higher weekend rate after a 3-day wait; job left unfinished with a follow-up that took nearly a week
“I called on a Wednesday for a leaking hose and had to wait until Saturday -- and because of that, I was forced to pay the weekend rate. When the plumber finally arrived, what should have been a 45-minute fix dragged out to nearly two hours because his drill was NOT charged.”
One reviewer waited Wednesday through Saturday (forced into weekend rate) then received incomplete work because tech's drill wasn't charged
“I called on a Wednesday for a leaking hose and had to wait until Saturday -- and because of that, I was forced to pay the weekend rate. When the plumber finally arrived, what should have been a 45-minute fix dragged out to nearly two hours because his drill was NOT charged.”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“A-1 Budget i spoke to one if not the only female dispatch and honestly sorry, but you need to hire someone with a better personality and customer service skills. Horrible customer service!”
“Plumber Juan came this morning. He inspected the service area for 15 mi . I told him the cost of repair does not justify the benefit. I told him I'm willing to pay him for the visit. He came back and charged me $150 for a full hour of service even though he didn't do any work. He called the office and the office insisted charging me a full hour of service. I told the office I was willing to pay $100 for the visit …”
“Ok. When your man is out of town. And all your guy besties are too busy, who you gonna call? A-1 Budget Plumbing! I thought kitchen garbage disposals was for almost everything! well, I only threw in a few sliced baby carrots and oh well, the rest is history! After my plumber failed me at the very last minute ystdy, I went scrambling for another plumber and even though I had to painlessly wait overnite, the wait …”
Positive
“Bill did an awesome job diagnosing my problem and coming up with a solution with my landlord that didn't involve any delays. Was able to repair my rotted waterline in no time. Feel bad cause it was so muddy but he powered though no problem! 👌”
“These guys are the best, I always call them for help with my house and they come out fast, they keep in touch, the plumbers are great and very knowledgeable and friendly. Today they helped replace a very corroded and rusted (falling apart) kitchen faucet with this nice new one. I know the guy had a hard time so I appreciate the good work. Thank you!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire A-1 Budget Plumbing?
Best for
- Budget-conscious homeowners
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own A-1 Budget Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Aiea