2nd Shift Sewer & Plumbing
Plumber · Kokomo, IN
Our verdict
Solid emergency responder with excellent workmanship and reliability, but communication and professionalism gaps may frustrate some callers.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Consistently solves complex plumbing problems; 4 of 5 reviewers explicitly praise job completion and technical competence, including multi-visit reliability.
4 cited reviews
“Every time they have been here they have gotten the job done”
“Good price for the work they had to do”
“They arrived on time and started right away”
“Extra thought and effort that went into the install was above and beyond”
Fast response and arrival; reviewer noted same-day dispatch and on-time arrival even when requiring follow-up work.
1 cited review
“They arrived on time and started right away”
Above-average attention to detail and quality materials; 1 reviewer highlighted proactive problem-solving (wrapping supply lines to prevent damage) and high-quality faucet installation.
1 cited review
“Extra thought and effort that went into the install was above and beyond”
Competitive pricing for complex work; reviewer with $2k+ sewer/pipe job confirmed fair pricing despite unexpected scope.
1 cited review
“Good price for the work they had to do”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Communication and courtesy issues with neighbors; single complaint about crew parking illegally and ignoring cones suggests potential site management problem.
“Lazy and unwilling to walk a short distance”
Crew professionalism and respect for residential spaces; 1 reviewer reported parking violations in marked residential spots and crew dismissiveness toward neighbors.
“Lazy and unwilling to walk a short distance”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The guys they have out driving these trucks Park wherever they want including residents parking and they cannot come home, due to this company's trucks being parked in residential parking that is clearly marked and then proceed to act like they did not see the bright fluorescent cones with writing on them these guys are lazy and unwilling to walk a short distance so they would rather inconvenience people that live …”
Positive
“I called 2nd Shift Sewer & Plumbing and they added me to the list to take care of my problem. They arrived on time and started right away. They didn't get problem solved that day but wanted to come back and fix it. They are very polite and I trusted everything they done. Sure enough they solved the problem. Everything is working fine in all rooms. If you need plumbing or Sewer work done this should be your 1St …”
“Called 2nd shift for a clogged toilet I could get to clear ends up being a couple broken pipes and some sewer pipe outside of the house that was the issue. The guys that came to work on my house were awesome guys and did a great job highly recommend them and will be calling back for any future needs and also planning a total replan and will definitely be using them. Good price for the work they had to do I know it …”
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The rating picture
Small sample — we've analyzed only 5 of 188 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
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