1st Choice Plumbing & Backflow Prevention, LLC
Plumber · Pasadena, MD · Open 24 hours per Google listing
Our verdict
4.9★ across 121 reviews with 100/100 five-star rate; fast_response=19, weekend_or_emergency=7 — same-day service cited in 11 reviews including Christmas Eve drain call.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day and weekend response documented in 11 reviews — showed up Christmas Eve and within hours of emergency calls
2 cited reviews
“Called and they came out same day to fix a drain clog in the tub. He was knowledgeable, friendly, and fixed it within minutes.”
“Jason was very professional. Came out quickly to deal with an emergency in my house. Was extremely thorough, didn't just slap on a quick fix and charge me. He really made sure my issue was resolved before leaving.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Proactive cost-saving documented: saved one customer $200 by fixing minor issue instead of replacing faucet
1 cited review
“Saved us $200 by fixing a minor issue vs replacing the faucet. Highly recommend them.”
Sewer line diagnosis used camera + snake before backhoe, then restored yard to pre-work condition
1 cited review
“1st Choice came out yesterday with a snake and a camera so they could pinpoint exactly where the problem was. Today there were back at my house with their backhoe, dug up the pipe, fixed it and put my yard back to pre-work conditions!”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
1 review flags a workmanship concern (poor_workmanship=1) — single mention across 100 analyzed reviews, low signal
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“1st Choice was responsive, quick to schedule, arrived timely. The team is a pleasure to work with and knowledgable for assessing the issues. In fact, saved us $200 by fixing a minor issue vs replacing the faucet. Highly recommend them.”
“I thought I had a clogged toilet and called 1st Choice to come fix it. I had used the company once before for a water line hook up and they were great - very nice, very professional. It turns out I did not have a clogged water line but, instead, had a break in my sewer line from the house to the grinder pump. 1st Choice came out yesterday with a snake and a camera so they could pinpoint exactly where the problem …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire 1st Choice Plumbing & Backflow Prevention, LLC?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
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