1-Tom-Plumber
Plumber · Pittsburgh, PA · Open 24 hours per Google listing
Our verdict
Dispatches skilled technicians within hours even on weekends and holidays, with transparent pricing upfront and meticulous workmanship that leaves no trace.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Pittsburgh, PA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: Saturday gas emergency handled same-day with live tracking and upfront weekend pricing disclosed
1 cited review
“Clear with the costs associated with weekend work”
All 5 reviewers praise professionalism and cleanliness; work completed same-day or faster than competitor response times
3 cited reviews
“You never even knew they were there. My basement was immaculate.”
“He was on time, kind, professional, discussed what he thought”
“Clear with the costs associated with weekend work”
Technicians educate customers on repairs and offer strategic advice (e.g., repositioning valve to improve ergonomics, redoing drain layout for proper function)
2 cited reviews
“He was on time, kind, professional, discussed what he thought”
“Very knowledgeable and educated me on what he was doing”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Won over 11-year customer from competing plumber through superior weekend availability and responsiveness
1 cited review
“You never even knew they were there. My basement was immaculate.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Issac and Brandon came to my home late Sunday afternoon. Needed a new water tank. These young men were so professional. They took care of everything. Our normal plumber didnt respond to our call on Monday. They just lost our business of 11 years. Dont hesitate to call these guys. You never even knew they were there. My basement was immaculate. 5 stars”
“Mark Williams was fantastic. The whole process was great from my call till my final handshake once completed. I had a leaky valve in the back of the home and a broken pipe in the front. I had asked Mark for his opinion of what would be best and I am so glad that I did. He was able to raise the front valve up so I did not have to bend over as much to use it. There was additional plumbing to these faucets in the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,038 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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