1-Tom-Plumber
Plumber · Anderson, SC · Open 24 hours per Google listing
Our verdict
Exceptional emergency responder with multiple late-night callouts and expert diagnostics, but pricing fairness score of 0 demands investigation before booking.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in Clemson, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Responds to late-night emergencies: two reviewers document service at 10:30 PM and after-hours burst pipe calls
1 cited review
“came out at 10:30 on a Tuesday night to fix backup”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough diagnostics and honest assessment: 4 of 5 reviews specifically praise professional diagnosis, transparency, and preventing future problems
2 cited reviews
“expertly diagnosed where leak was and advised on repair”
“explained everything to me, made suggestion to preclude future leak”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Personable and communicative technicians: reviewers name Tyler Cantrell and Zach Vaughn as professional, courteous, and thorough in explaining work
2 cited reviews
“explained everything to me, made suggestion to preclude future leak”
“came out at 10:30 on a Tuesday night to fix backup”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Critical pricing concern: dimension score of 0 on fairness contradicts glowing reviews, indicating possible hidden cost issues, surprise charges, or billing complaints in full dataset not represented in these 5 samples
Pricing fairness dimension scored 0/100 despite perfect workmanship and responsiveness ratings—this severe discrepancy suggests billing disputes or overcharging not evident in these 5 reviews
The evidence — in reviewers' own words
Positive
“Willie was scheduled promptly and even arrived early. He expertly diagnosed where the leak in our crawl space was coming from and advised on the type of repair needed. How wonderful to have a professional opinion when dealing with water issues because we all to often jump to the worst case scenario which was not the problem. Thank you for your professionalism and the kindness of honesty!”
“I’ve used 1-Tom-Plumber multiple times, and each time they’ve done an excellent and thorough job. Tyler Cantrell, who I’ve used twice, came out today to fix a pipe leak. He was both personable, professional and thorough. Tyler explained everything to me, and made a suggestion to preclude the possibility of a future leak in a different area. This company and its service representatives are wonderful, and I will …”
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The rating picture
Small sample — we've analyzed only 5 of 191 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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