1-Tom-Plumber
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 399 reviews
Our Verdict
#4 of 6 in American Fork, UT
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Whole-house repiping
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 399 Reviews Tell Us
Emergency Response
Fast emergency response: 4 of 5 reviews mention arrival within 30-60 minutes of call
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses—4 of 5 reviews are perfect 5-star ratings; the single 4-star review mentions only a minor catch (uncaught caulk hole) that was corrected same-day
Communication
Transparent communication and education: 4 of 5 reviewers specifically praise detailed explanations and honest assessments
Pricing
Pricing significantly below market: 2 of 5 reviews explicitly mention being quoted lower than competitors or 'half the price elsewhere'
Customer reviews
Reviews from Google, Yelp & more
Randomly called 1-tom-plumber this morning an I’m so glad I did!! 😊 Frankie & Jordan were the guys that came out, They were both very friendly , both were super knowledgeable, helpful in all ways, they got straight to the source, (Made jokes about what was stuck), Solved my problem in half the price that I was quoted elsewhere, Even cleaned the residue around my toilet when they didn’t have to! Would highly recommend them and will definitely Be using them again,“if it’s needed”.. very much Appreciated !.. Ooh And the best part they gave me a free sink and tub plunger with their logo on it, 💥 Awesome 💥
1-Tom was quick, professional, and honest! Anthony and Jordan arrived within an hour of our call and were very transparent about the issues they found, providing clear and honest feedback. I would absolutely recommend them and will definitely call again if we have any future issues.
Anthony and Jordan, we're the plumbers who finished up our piping and concrete work. They were perfesonal and knowledgeable. They are Great people to work with and friendly. The work was professionally done and they brought donuts! They deserved the more than 5 stars. Would recommend if your looking for great people and a good price.
I'm glad I gave these guys a call when I went into my utility room and heard a spraying noise and felt the tropical humidity of the burst thermal tank of our water heater system. Anthony came within about thirty minutes of the call, and he took the time to teach us all the things that were wrong with our setup. You don't know what you don't know! Grateful for experts who take the time to explain and teach. I felt like I could trust what he was telling me. Hard to know always what to do in an emergency, but we felt good about his assessment and plan and price for it all. And within about two hours, all was repaired and rearranged for the better. He also patiently explained other things we might do on our own or have him do later if we want. He personally sent me before and after pictures. Now we know a thermal tank needs changing, a water heater needs yearly draining, and things to do to get closer up to code in our special aging house. Appreciate the quick and professional and friendly service.
Erik came promptly and helped out so much! I have no experience with this kind of stuff, and he explained things very well, which was helpful for me! One thing was that the caulking looked like it had a little hole, and I’m not sure he would have caught it, so I’d just double check those things a few mins after. That being said, he came back before leaving and fixed it, which was awesome! He also taped over the holes cut in the drywall, which was much appreciated. Thanks for the prompt same-day service!
Business details
Service area
Based in American Fork. Serves 25 nearby cities within 20 miles:
1-Tom-Plumber