1-Tom-Plumber
Plumber · American Fork, UT · Open 24 hours per Google listing
Our verdict
Consistently arrives within 30-60 minutes for emergencies, explains problems thoroughly, and undercuts competitor quotes—but small sample size means limited track record.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: 4 of 5 reviews mention arrival within 30-60 minutes of call
Cited in 4 of the 5 reviews we analyzed.
Transparent communication and education: 4 of 5 reviewers specifically praise detailed explanations and honest assessments
Cited in 4 of the 5 reviews we analyzed.
Pricing significantly below market: 2 of 5 reviews explicitly mention being quoted lower than competitors or 'half the price elsewhere'
Cited in 2 of the 5 reviews we analyzed.
Proactive follow-up and attention to detail: Anthony documented work with before/after photos and Erik returned same-day to fix missed caulking
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Randomly called 1-tom-plumber this morning an I’m so glad I did!! 😊 Frankie & Jordan were the guys that came out, They were both very friendly , both were super knowledgeable, helpful in all ways, they got straight to the source, (Made jokes about what was stuck), Solved my problem in half the price that I was quoted elsewhere, Even cleaned the residue around my toilet when they didn’t have to! Would highly …”
“1-Tom was quick, professional, and honest! Anthony and Jordan arrived within an hour of our call and were very transparent about the issues they found, providing clear and honest feedback. I would absolutely recommend them and will definitely call again if we have any future issues.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 399 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire 1-Tom-Plumber?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Whole-house repiping
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own 1-Tom-Plumber?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
1-Tom-Plumberisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: South Jordan · Herriman · Tooele · Salt Lake City