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Zippy Plumber

Milton, GA
4.9(426 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 426 reviews

Top pickTop pick
4.9Google

Our Verdict

Strong Hire

#6 of 15 in Milton, GA

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
Avoid if

No major caveats

Hire if: You need high-quality work that holds up over time

Hire if: You need clear communication and upfront explanations

Caution if: You need guaranteed sub-hour response for true emergencies

Caution if: You need rock-bottom prices with zero flexibility on the quote

How they score across what matters

Based on 99 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 426 Reviews Tell Us

Emergency Response

Sewer-line and hydro-jetting work called out specifically — Matt scoped a sewer line twice to be sure and hydro-jet'd a kitchen grease clog same day.

Emergency and same-day calls

One emergency caller said they were promised a callback in '1 to 2 minutes' and never got one — single complaint, but mirrors the 24/7-advertising gripe other reviewers raised about competitors.

What To Watch Out For

One emergency caller said they were promised a callback in '1 to 2 minutes' and never got one — single complaint, but mirrors the 24/7-advertising gripe other reviewers raised about competitors.

Quality & Professionalism

Older-home expertise — Matt 'didn't walk in and jump to the most expensive fix' and assessed every option on an older-home emergency.

Communication

One emergency caller said they were promised a callback in '1 to 2 minutes' and never got one — single complaint, but mirrors the 24/7-advertising gripe other reviewers raised about competitors.

24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

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Jeannie Barry

Matt was very knowledgeable and professional. He came over to assess my problem and went to get the equipment he needed. He stayed many hours until it was resolved. I am so impressed by his work ethic— especially on a Saturday! Thank you Zippy Plumbing for a job well done!

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Tony M

We had a significant grease clog in my kitchen drain at my home in Alpharetta. We called Matt and his team. They were able to Hydro jet the blockage the same day. All work was completed timely and at a fair price. Highly recommend them.

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Phil Collins

Last week my daughter and son-in-law had a major backup at their home and called Zippy Plumber. Matt quickly diagnosed the exact problem and handled everything with professionalism, thoroughness, and genuine kindness. I was seriously impressed. As a fellow veteran, I didn’t hesitate to call him this Sunday when I had an issue with a shower valve at my home. Matt came right over. He fixed the shower cartridge, scoped my waste line at my request, and even replaced two toilet fill valves while he was here. Same outstanding service — prompt, professional, and courteous. I can confidently recommend Matt and his veteran-owned business for any plumbing needs — especially more serious slab, water supply, or waste line issues. If you’re in North Fulton, Alpharetta, Roswell, Johns Creek, Brookhaven, Peachtree Corners, South Forsyth, Duluth, or the greater Atlanta area, this is your guy.

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Ian RobinsonGoogle

Had a plumbing emergency that went unanswered. Called multiple times, was told id be contacted by “matt” and never heard anything back. Im convinced all of these positive reviews are fakes.

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Kenneth SmithGoogle

Matt showed up over an hour late and was hammered drunk or high or both. Glassy eyed and couldn’t figure out how to park his van. I cleared room for him in front of our building and he over shot our parking spots to block the entrance of then business next door. When we asked him to reverse back into my businesses spots he got out of the van to argue with a beer in his hand. I sent him home and called a different company.

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Sara WhiteGoogle

If you're dealing with a plumbing emergency — especially in an older home — stop scrolling and call Matt at Zippy Plumber. When our plumbing disaster struck, we called four different plumbers. Matt was the first one through the door. From that moment on, he set the tone for everything that followed, and we kept saying to each other: thank God Matt was the one who answered that call. What immediately set Matt apart was his understanding of older home construction. He didn't walk in and jump to the most expensive fix. He took the time to thoroughly assess every option, looking at our home through the lens of how it was actually built — something that felt genuinely rare and specific to him. He brought knowledge and patience to a situation that could have easily been overwhelming, and that made all the difference. His responsiveness was outstanding. He showed up when others didn't, communicated clearly throughout the entire process, and was always upfront and transparent about pricing and costs — no surprises, no games. On the job, Matt runs one of the cleanest, most organized workspaces I've ever seen. Our home was completely turned upside down, and he was deeply respectful of that. He was careful, tidy, and incredibly thorough in his post-remediation cleanup and organization of materials. He also worked seamlessly with every other vendor we brought in, helping manage the overall project in a way that went well above and beyond a plumber's typical scope. He personally connected us with a remediation company and a packing and contents company — trusted referrals rooted in his experience with disaster remediation. That network and knowledge was invaluable. And it wasn't just us. While working with Matt, he ended up helping three of our friends with plumbing issues they had previously tried — and failed — to get resolved. He's just that good. Matt is patient, professional, thorough, and a genuinely bright spot in what was one of the most stressful experiences of our lives. Highest possible recommendation.

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David WingGoogle

I'm a repeat customer of Zippy Plumber and I have to agree with others here in saying that Matt is one of the most helpful, courteous, knowledgeable, responsive and professional service providers that I have ever had the pleasure to work with. A few years ago, Matt and his crew did a wonderful job of fixing a hole that had rusted out, over time, in my 56-year-old cast-iron drain line in my basement. He replaced a portion of my basement drain line with the modern recommended materials, and also did some needed work on my kitchen sink. His fees were very reasonable, and he and his crew completed all of the work quickly and professionally. Most recently, this winter, I called Zippy Plumber after discovering that my downstairs toilet was leaking water onto the floor every time I washed dishes in my kitchen sink. Matt sent out a colleague (also a master plumber) within a few hours of me calling him, to assess my problem. He found that my 56-year-old cast-iron exterior sewer line had collapsed about 2/3rds of the way toward the street. He explained his findings, provided a very reasonable estimate, mentioned that my homeowners insurance might cover this kind of damage, and offered to fix the damage the very next day. I agreed. The very next day, on a Sunday, with snow still on the ground, Matt and his crew dug an amazingly deep trench, and replaced the entire line, from inside my basement, all the way to the street. The entire job was completed to my complete satisfaction within less than a day and a half of me contacting Matt. The whole crew was polite, friendly, and very professional. All in all, I highly recommend Matt and Zippy Plumbing for all your emergency plumbing needs. His knowledge, responsiveness, expertise, and integrity are superlative. He and his team were a complete pleasure to work with, from start to finish. Thanks so much. .

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Jacinta JacksonGoogle

Matt from Zippy Plumber did an absolutely fantastic job with my recent sewer camera and locate inspection, and the repairs that followed. From start to finish, his communication was excellent. He took the time to explain exactly what was happening and why, which really helped me understand the condition of the drain lines. One of the best parts of the service was that Matt sent videos and pictures of the process as he worked. Seeing the actual footage of the pipe corrosion and the root infiltration at the sewer tap made the findings much clearer, and seeing the repairs footage was super cool! Matt completed the following extensive repairs: He excavated and replaced a cleanout where the pipe was missing its bottom and heavily infiltrated by roots. He successfully removed a tree stump that was located directly on top of a pipe. Matt reconditioned the 4" cast iron main sewer line and used a hydro jet to clear out all debris. He installed a new 4" cleanout to ensure easier access for future maintenance. Matt even deducted the cost of the initial camera inspection from the total repair bill. Matt was professional, thorough, and made a stressful situation much easier to navigate. If you need a plumber who is transparent, skilled, and easy to work with, I highly recommend Zippy Plumber!

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Jay LockwoodGoogle

I can't thank Matt at Zippy Plumbing enough! I had a real emergency – my sump pump died and my basement was starting to flood. I was panicking, thinking about the huge cost of an emergency plumber visit, especially during flooding rain. I called Zippy Plumbing and spoke with Matt. He was incredibly calm and helpful. Instead of just rushing over and charging a fortune, he took the time to understand my situation. He patiently explained what materials I needed to purchase (even giving me specific brands and model numbers to look for at the hardware store) and then, incredibly, offered to FaceTime with me to walk me through the installation process! I was nervous about doing it myself, but Matt's guidance was clear and easy to follow. He was patient and answered all my questions. Thanks to Matt and Zippy Plumbing, I was able to replace the sump pump myself. I highly recommend Matt and Zippy Plumbing – their honesty, helpfulness, and willingness to go the extra mile are truly exceptional.

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Danielle FreemanGoogle

I cannot recommend Zippy Plumber enough! When dealing with a plumbing issue, stress levels are naturally high, but the Matt was a true professional from the start. They arrived promptly, were extremely polite, and diagnosed and repaired the problem incredibly quickly. I was especially grateful for how they took the time to educate me. They explained everything that was happening in simple, clear terms that I could easily understand at every step of the process. What truly sets them apart is their incredible network. Not only did they fix the issue efficiently, but they also connected me with a fantastic mitigation team, who knew a great content packout group, and a restorative renovation team - all who worked directly with my insurance. Having a trusted roadmap to handle all the next steps of the cleanup was a massive lifesaver. If you need a knowledgeable and reliable plumber for underground issues who genuinely goes above and beyond, look no further!

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tara121285Google

We discovered a busted water line under our foundation—every homeowner’s nightmare. Thankfully, a friend referred us to Zippy, and we couldn’t be more grateful. From the moment we called, Matt was responsive and professional. He came out right away to assess the situation and got to work without wasting any time. Matt was everything you hope for in a contractor: fast, efficient, knowledgeable, and reasonably priced. What really impressed us was his attention to detail and how carefully he worked to minimize disruption to our home. He made a stressful situation feel manageable—and even left us with a lifetime warranty, which gives us serious peace of mind. To top it off, Matt is just a genuinely kind, friendly, and funny person. Honestly, we’re almost sad he finished the job so quickly—we really enjoyed having him around! If you need plumbing work done, especially something serious, call Zippy. You’ll be glad you did.

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Jamie O'DonnellGoogle

i live in Brookhaven and had a major sewer line backup that caused sewage to overflow from my toilet. I called Zippy Plumber, and they responded quickly. They performed hydro jetting and a camera inspection to locate the problem. It turned out I needed a slab leak repair on the drain line under the concrete foundation. Zippy Plumber handled the sewer line repair efficiently and also installed sewer cleanouts in front of the house for future maintenance. Highly recommend them if you’re looking for a reliable Brookhaven plumber!

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Jeff NepplGoogle

Wow…Luckily we called Zippy at first sign of sewer backup. Tree roots got into the line Matt responded quickly, utilized his camera system, temporarily opened the clog. Then the real work….we are on a tight space so they took out the tree on top our sewer line, utilized hydro jet and replaced the pipe. Matt planted a new tree, replanted shrubs, and cleaned up. You would never know they were there. They are professional and keep you informed start to finish. Highly recommended.

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Preetam CholliGoogle

We had an outstanding experience with Matt from Zippy Plumber today. There was an emergency water issue outside of our home, and Matt responded immediately and was here to do an assessment within 2 hours. He was timely, courteous, explained the situation well, and was clearly very knowledgeable and technically skilled -- and most importantly set our minds at ease. Excellent customer service and excellent person. Highly recommend, would give more than 5 stars if possible.

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Janet ThomasGoogle

Spoke with Matt and he was so helpful and professional. Unfortunately he doed not do the work I needed BUT he listened to my problem and was able to give me a great suggestion that was extremely more cost effective and would most likely be exactly what I needed. I owe him many thanks and when we hung up, told me to call him if he could be of further assistance. If you have a plumbing issue....he is your man. He is a veteran and we need to support all our veterans.

Business details

Phone
(404) 383-0196
Address
170 Arrowood Ln, Alpharetta, GA 30009, USA
Hours
Open 24 hours

Service area

Based in Milton. Serves 20 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
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Zippy Plumber

4.9$
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