Zenks Plumbing LLC
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No emergency data in reviews
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Based on review analysis
1 concern
2 simultaneous 1 star reviews from the same reviewer on Google and Yelp (August 2025) citing excessive quote for simple job — with only 13 reviews analyzed, this is a notable pattern
Trust Score: 72/100 · Based on 15 reviews
Our Verdict
#7 of 9 in Marengo, IL
No standout specialties
- You can find better-priced options nearby
Hire if: You need high-quality work that holds up over time
Hire if: You need clear communication and upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 13 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 15 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Pricing concerns in 2 recent 1-star reviews (both August 2025): quote described as excessive for simple dishwasher drain/supply connection job
2 simultaneous 1 star reviews from the same reviewer on Google and Yelp (August 2025) citing excessive quote for simple job — with only 13 reviews analyzed, this is a notable pattern
Pricing
Pricing concerns in 2 recent 1-star reviews (both August 2025): quote described as excessive for simple dishwasher drain/supply connection job
Customer reviews
Reviews from Google, Yelp & more
Woke up to no hot water this morning. Called Matt and he walked me through restarting the pilot light. He’s got my business for life. Thank you so much, Matt!
Professional job at a reasonable price
We've used Zenks twice in our home, and each time the work was excellent, and very professional. The finish plumbing was very neat, and the rough work was done with no mess left. The price was very fair as well. I can't recommend him high enough.
contacted Matt to do a simple job at a friends house who is destitude and 70 years old. The poor woman is 70 and hasn't had a dishwasher in nearly 30 years. And at her age tends to two adult children in their mid 30's that have mental health issues. So I bought her a new fridge because hers was only maintaining temps in the low 40's. And I bought and installed a used dish washer for her. I just needed a drain line and hot water connection installed under the sink. I asked Matt if he could just give me a ball park figure for the job. I sent him pictures of the existing plumbing and he quoted me between $400 and $600. I thought it was a little high. But I was willing to pay it just to get her a washer. I did however, text Matt and asked if there was anyway he could keep as close to $400 as possible. He texted back and said "if your under some budget restraints, maybe you should call another plumber". Well, at the time I couldn't find another plumber to do work in union. So i told him it wasnt a matter of money. I has plenty of funds. It was just a request to do whatever he could to maybe cut a corner here or there to maybe save a couple of buck. So what does he do yesterday when he was SCHEDULED to do the work? Doesnt show! Doesnt call! Doesnt return my texts or my calls asking if he got hung up some where and when he might show up. Thats just B.S. and if I wher anyone reading this review id steer clear of this clown. P.S. I did find another local plumber that was out today and quoted $300 for the same work.
I contacted Matt to do a simple job at a friends house who is destitude and 70 years old. The poor woman is 70 and hasn't had a dishwasher in nearly 30 years. And at her age tends to two adult children in their mid 30's that have mental health issues. So I bought her a new fridge because hers was only maintaining temps in the low 40's. And I bought and installed a used dish washer for her. I just needed a drain line and hot water connection installed under the sink. I asked Matt if he could just give me a ball park figure for the job. I sent him pictures of the existing plumbing and he quoted me between $400 and $600. I thought it was a little high. But I was willing to pay it just to get her a washer. I did however, text Matt and asked if there was anyway he could keep as close to $400 as possible. He texted back and said "if your under some budget restraints, maybe you should call another plumber". Well, at the time I couldn't find another plumber to do work in union. So i told him it wasnt a matter of money. I has plenty of funds. It was just a request to do whatever he could to maybe cut a corner here or there to maybe save a couple of buck. So what does he do yesterday when he was SCHEDULED to do the work? Doesnt show! Doesnt call! Doesnt return my texts or my calls asking if he got hung up some where and when he might show up. Thats just B.S. and if I wher anyone reading this review id steer clear of this clown. P.S. I did find another local plumber that was out today and quoted $300 for the same work.
I've used Zenk's Plumbing for many years and I've always been satisfied with Matt's work. Over the years, Matt replaced my water heater, installed a new water softener, replaced the main water shut off valve, relocated a bathroom vanity drain and replaced a garden hose spigot. Matt's my go to guy for all my plumbing needs.
If your looking for an honest,hard working plumber this is your man. He came out and tried to fix what we thought was the problem and when it wasn't he didn't leave until we had water and gave recommendations for the problem. No charge for the call until he can come back and complete the repair.
I was so pleased with Zenks! I had an issue with my whirlpool tub that was a design flaw and he thought outside the box to fix the problem redoing some of the pipes! More than happy! Fixed the problem.....honest and didnt overcharge us! I will be referring you to anyone I know
Called Matt about an issue I was having with my basement drain over flowing. He immediately knew what the issue was without coming to look. He explained to me how to fix it and was very responsive. Thank you again Matt!
very efficient, pleasant, worked with my amateur plumbing system to find serious clogs. Long wait for schedule, but it was not an emergency. Technically knowledgeable. Men and equipment clean. Highly recommend.
Great service. worked with me and my schedule. cleaned up afterward. very satisfied.
Top notch! Quick arrival and took care of issue immediately. Will use Matt again.
Great service!
Business details
Service area
Based in Marengo. Serves 11 nearby cities within 20 miles:
Zenks Plumbing LLC