Zeh Plumbing Heating and Cooling

Our water heater crapped out and I called Zeh for help. They scheduled us for the very next day and Pat showed up right in the time window we were told. He was really pleasant and knowledgeable and I enjoyed speaking with him while he worked. Within a few hours, he had replaced our water heater in the crawlspace and we had hot water again. Great experience and Pat was awesome. Thanks, Zeh!

I interviewed 3 companies to replace my gas furnace, gas hot water heater and add a heat pump. The Zeh rep, Josh, seemed to me to be the most knowledgeable, farsighted, ethical and confident. Their quote was very reasonable. Today they finished the work and I couldn't be more pleased. The crew worked nonstop while they were here, they were very polite, safety minded and gave generous time to review everything. They took cleaning up after themselves seriously. Zeh was recommended by a friend of mine, and I'm so glad that she did.

Heat pump stopped working 12/26. Called and technician arrived about 2 hours later. I knew I was the second stop so no problem. He diagnosed problem and fixed it. I highly recommend them. Used them when I lived in the area before. Excellent work always.

Really professional work starting with Josh. Josh reviewed my old system inside and out. He came by twice that day, once to flip a switch under the house that the previous hvac guy doing an estimate turned off and left off by mistake. Timing made it look like Josh may have flipped something, but he came back within an hour and showed me where the previous estimate had done this. That showed me that Zeh would stand behind their work, even making sure that Josh did not cause the problem. I dealt with Jen in the office and she was always really helpful getting questions to Josh as the job was getting closer. Josh would get back within hours with an answer and Jen would relay. Josh is definitely technical and knows hvac systems. Brandon may have finalized the design but I was given 3 options, the best for this small place was the one chosen. I had 4 good companies come and give me estimates. I thought Zeh was competitive and they are local, which was high on priorities for this job. Great, professional local company. They completed the job over two days of steady, hard work. Brandon came by on day one and had one guy with him I think. Those guys did an amazing amount of work on day one. Brandon showed up on day 2 and told me another crew would be finishing up the next day. I wish I had the names of the guys on day 2, again, professional, hard working, detail oriented. The system is very quiet, well done install. My heating bills may have gone up slightly, my cooling bills are cut in half with the gold system. All 4 companies that came to do estimates were good. Zeh will not show up in matching coveralls with a logo, but they will show up ready to work and do a great job. They did it for me. It has been about 10 months since the system was installed. NO issues at all, until I decided to replace the 6 month filter. Newer, high efficiency systems, or at least my system requires a 4 inch, pleated filter replaced every 6 months. You are going to pay up to 80 bucks a filter, but twice a year if you are following guidelines. I like my hvac so I will be replacing it 2x a year. Final reason why you should use Zeh. I climbed under my house a few weeks ago to replace my filter myself. I ordered a new filter that Zeh gave me the name and number for my install so I ordered one to save a few bucks. I crawled up under the house but I removed the wrong panel to replace the filter. I thought Zeh had forgotten to install a filter. I did call back after watching a youtube video and said I think I am just stupid. They said we are still coming and will take a look. Gene came by and took my filter, quickly replaced it and showed me how it works. So, quality work, competitive price, local business, excellent people, excellent service. Get your estimates, but definitely try Zeh. I give Zeh 5 stars.

I only write reviews if something unexpectedly good or unexpectedly bad happens. Happily, I am writing about a wonderful experience I had with Jennifer, Gene, and James from Zeh Plumbing in Waynesboro. My heat went out on Thanksgiving evening – the start of a streak of the coldest temperatures of the season so far. They were here the next day on a major holiday weekend. Of course, everything was working perfectly when the experts showed up, but I was told to call again if the system failed. Like I knew it would, fifteen minutes after Gene left, the system failed. Jennifer dispatched Gene, who was back at my house within half an hour. He was quickly able to diagnose and temporarily bypass the problem so I could have uninterrupted heat until a part could be ordered. James came out this morning and made the final repair. Everybody I dealt with couldn’t have been friendlier or more professional. Thank you, Zeh!