Xpress Plumbing and Heating
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Premium / Upsells
Membership programs detected in reviews
3 concerns
Critical workmanship failure: installed connecting pipe broke during normal use, causing catastrophic basement flooding and water damage requiring professional remediation, One review alleges hit and run vehicle incident involving owner/driver, suggesting potential liability issues beyond plumbing services, upselling concerns
Trust Score: 0/100 · Based on 22 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 22 Reviews Tell Us
Emergency Response
3 of 5 reviewers praise quick response and efficiency, with one noting they 'worked quickly and efficiently' and another that 'they were quick and didn't leave until they were able to get the job done'
One review reports significant delay (3 hours) due to arriving with wrong water heater model
What To Watch Out For
One review reports significant delay (3 hours) due to arriving with wrong water heater model
1 review mentions membership programs or upselling
Critical workmanship failure: installed connecting pipe broke during normal use, causing catastrophic basement flooding and water damage requiring professional remediation
One review alleges hit and run vehicle incident involving owner/driver, suggesting potential liability issues beyond plumbing services
Upselling concerns
Communication
2 of 5 reviewers highlight exceptional communication and explanation of work performed
Pricing
3 of 5 reviewers explicitly mention fair or reasonable pricing
Customer reviews
Reviews from Google, Yelp & more
The guys that came out were fantastic. They worked quickly and efficiently, and resolved another issue they'd been unaware of when they came. They took the time to run to Lowes to get more parts so I wouldn't have an ongoing water pressure issue. They're very knowledgeable, very kind, and very patient. They took the time to explain what they were doing and why, and I really appreciate how cool and professional they are. I'll definitely be calling them when needed, and recommending them to others in need of HVAC services. Very reasonably priced, too. Thank you, guys, for everything. It's very much appreciated!
Express has definitely exceeded my expectations. They are by far super at there plumbing and heating services. Just signed up for both their service club plans. Keep up the great work.....thank you
They were quick and didn't leave until they were able to get the job done. Very fair in price and my family can do our dishes and our laundry again. Very friendly and very professional. Thank you again guys and I'll be calling them again if any problems arise. I highly recommend.
Hi I am just wondering if you talked to your car insurance in reference to rear ending my children and I on park rd in wyomissing? The owner and it's driver's need to be held accountable. I wonder do you treat your business and customers the same way? Ignoring this will not make it go away!
Not so good. Arrived with wrong water heater so they had to return to warehouse for correct heater. This delayed installation by about 3 hours. Connecting pipe they installed broke while I was away for weekend, flooding the basement, causing catastrophic water damage. Working with Servepro to get basement repaired.
Business details
Service area
Based in Reading. Serves 2 nearby cities within 20 miles:
Xpress Plumbing and Heating